Hello, were Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Were a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. Were a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

As our Head of Integrated Brand and Production, you will play a pivotal role in shaping how the Starling brand comes to life across every touchpoint. Sitting in our first line of defence, you will ensure that all creative assets whether produced in-house via our studio or through trusted agency partners are best-in-class, on brand, on schedule, and on budget.

You will act as our lead brand custodian and creative engine, marrying creative ambition with operational excellence. By championing modern production methods, mentoring a talented team, and exploring how emerging tools such as AI can transform workflows, you will help us demystify banking and deliver engaging, high-impact campaigns to millions of customers.

Key Accountabilities

• Workstream & Studio Management: Lead and orchestrate internal and agency creative workstreams in close collaboration with creatives and strategists. Oversee studio resource allocation, implementing a robust, semi-automated process from initial go/no-go stage through to asset execution and supply.
• AI & Creative Workflow Innovation: Actively champion the adoption of AI to elevate creative output and streamline workflows, identifying practical opportunities to improve asset quality, effectiveness, and production efficiency.
• Integrated Campaign Delivery: Take end-to-end ownership of project management across campaign delivery, ensuring work is delivered punctually, on brand, and within agreed budgets.
• Brand Custodianship & Positioning: Ensure Starlings brand positioning is represented with consistency, integrity, and creative flair across every asset and channel.
• Annual Planning & Scoping: Forecast, scope, and establish clear delivery roadmaps for all creative assets required to fulfill our annual marketing plan.
• Creative Effectiveness: Partner closely with channel owners to understand opportunities and blockers, solving challenges collaboratively and ensuring all creative output delivers measurable impact against key objectives.
• Budget & Financial Governance: Manage multi-million-pound agency and production budgets, driving cost efficiency while overseeing rigorous monthly, quarterly, and annual forecasting and tracking.
• Talent Leadership & Development: Lead, mentor, and empower the Integrated Brand and Production team, harnessing diverse individual strengths to build a collaborative, high-performing culture.
• Risk & Compliance Management: Ensure the team consistently adheres to regulatory, communications, and financial promotion standards, managing the JIRA sign-off process to approve all marketing communications prior to launch.