at Moody's
OtherPosted 11 days ago
No clicks
**Assistant Vice President - Manager (Business Process Transformation) in London:** Spearhead pricing process enhancement, modernize workflows, and leverage AI for efficiency. With 10+ years in commercial ops, 5+ in Salesforce, and experience in regulated environments, drive digital transformation. Leverage data to optimize user experience and commercial effectiveness. Diverse stakeholder collaboration and data storytelling skills required. Bachelor's degree minimum, advanced degree preferred. Moody's promotes diversity, accepting all application materials. #BusinessProcessTransformation #AI #CRM #Salesforce #London #ExperiencedHire
- Compensation
- Not specified GBP
- City
- London
- Country
- United Kingdom
Currency: £ (GBP)
Full Job Description
Assistant Vice President- Manager-Business Process Transformation
London, United Kingdom
At Moody's, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
- Minimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred
- Minimum 5 years of experience in CRM platforms such as Salesforce, including sales workflows, process design, and reengineering
- Comfortable operating in an agile environment; demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives
- Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact
- Strong analytical and data storytelling skills with the ability to interpret complex information and communicate insights effectively
- Exceptional collaboration and influencing skills with the ability to build relationships across diverse stakeholder groups
- Bachelor's degree in Business, Finance, Technology, or a related field required
- Advanced degree or relevant certifications (e.g., Lean Six Sigma, Agile) preferred
- Serve as Process Owner for pricing-related workflows, including pricing exceptions and pricing program eligibility guidelines, ensuring effective governance and performance measurement
- Lead initiatives to modernize and digitize processes by identifying pain points, conducting root cause analysis, and implementing sustainable improvements in partnership with Technology teams
- Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions
- Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo
- Identify and deploy AI-enabled tools and automation opportunities that improve productivity and enhance the effectiveness of commercial teams
- Ensure data quality, reporting accuracy, and adherence to governance standards, including maintaining operational guidelines and control frameworks
- Build and enhance dashboards and reporting capabilities to support data-driven decision making
- Oversee training programs and onboarding initiatives to support adoption of processes and tools across teams
Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
