Bulge Bracket Investment Banks

Posted 13 days ago

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**Senior Product Associate - Claims, Disputes, Fraud & Operations** Strategize and execute product development in a dynamic cross-functional role. Leverage 3+ years of product management experience, proficient lifecycle knowledge, and data literacy to: - Collaborate with PMs to identify product opportunities through user research - Consider holistic product experience and optimize lifecycle metrics - Contribute to product roadmaps, epics, and user stories - Support discovery and requirements definition in CCB Operations Join our inclusive, innovative team and drive products impacting millions. Prefer experience across multiple CCB Operations functions.

Compensation: Not specified
City: Not specified
Country: United States

Full Job Description

Location: OH, United States

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, youll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the worlds most innovative financial organizations.

As a Senior Product Associate in Claims, Disputes, Fraud and Operations, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy

Preferred qualifications, capabilities, and skills

Preferred experience supporting more than one CCB Operations Function/Line of Business

Promote innovation in product development, user research, and analysis to shape and optimize our offerings

Full Job Description

Location: OH, United States

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the worlds most innovative financial organizations.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy

Preferred qualifications, capabilities, and skills

Preferred experience supporting more than one CCB Operations Function/Line of Business

Promote innovation in product development, user research, and analysis to shape and optimize our offerings

Senior Product Associate-Claims, Disputes Fraud and Operations

Full Job Description

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