at J.P. Morgan
Bulge Bracket Investment BanksPosted 4 days ago
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**Fund Operations - Client Services Analyst** in Taipei, Taiwan: Manage client service, produce IFRS-compliant reports, coordinate internal/external communication, and drive process improvements. Requires 2+ years' financial reporting/audit experience, Mandarin fluency, and proficiency in Microsoft Office. Gain career growth, skill development, and the opportunity to innovate in a collaborative, supportive environment.
- Compensation
- Not specified
- City
- Taipei
- Country
- Taiwan
Currency: Not specified
Full Job Description
Location: Taipei, Taiwan
Are you ready to make a difference in fund operations and client service? Join a team where your expertise shapes client experiences and drives operational excellence. Youll collaborate with talented colleagues, develop your skills, and play a key role in supporting institutional asset managers. Experience career growth, skill development, and the opportunity to innovate in a supportive environment. Be part of a culture that values your ideas and empowers you to succeed.
As a Client Servicing Analyst within the Operations Service Delivery team, you will take ownership of client service management, ensuring queries are answered, problems are resolved, and issues are escalated. You will be responsible for the production and delivery of financial statements and related accounting information, as well as oversight of compliance and performance reports. You will collaborate with internal and external stakeholders to deliver seamless service and support, while maintaining strong governance and controls. You will be empowered to drive process improvements and contribute to the continuous development of the team.
Our team provides a range of services to institutional asset managers and owners across Asia-Pacific, focusing on financial reporting, compliance, and performance oversight. We foster a collaborative environment dedicated to innovation, continuous improvement, and professional growth. Youll have the opportunity to work on high-profile projects, develop your expertise, and make a meaningful impact.
Job responsibilities
- Produce and validate International Financial Reporting Standards (IFRS)-compliant and regulatory reports accurately and on time
- Take ownership of reporting activities, hub governance, and service change project management
- Analyze client accounting records and escalate potential issues as needed
- Coordinate client visits for service reviews, training, and technology updates
- Lead communication between internal and external parties to resolve accounting or product-related issues
- Maintain orderly records for each client, including service level agreements and audit documentation
- Support continuous development of processes and controls within the group
- Train and develop junior team members
- Ensure strong governance, controls, and risk management across all activities
- Deliver exceptional client service and resolve queries efficiently
- Influence and negotiate for results in a dynamic environment
Required qualifications, capabilities, and skills
- Bachelor's degree in Finance, Accounting, Economics, or related field
- At least 2 years of experience in financial reporting, audit, fund accounting, and/or fund administration related roles
- Analytical and problem-solving skills with operational experience in other products
- Knowledge of stock market practices and data vendor systems, such as Bloomberg
- Proficiency in Microsoft Office applications including Excel, Visual Basic for Applications, Access, and Word
- Fluency in spoken and written Mandarin in order communicate with stakeholders in Taiwan
- Professional approach to delivering quality client service
- Effective communication skills within a small team
- Flexibility to work additional hours during peak reporting periods when needed
- Trust Operation Personnel license is required
Preferred qualifications, capabilities, and skills
- Prior experience with International Financial Reporting Standards (IFRS) or International Accounting Standards (IAS) is a plus
