at HSBC
OtherPosted 4 days ago
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**Role: Senior Vice President, Business Transformation Delivery Lead at HSBC Life** Lead cross-functional teams in transforming Life, Health, and General Insurance businesses. Key responsibilities include: - Internal consultancy: Drive strategic change, workflow design, and process re-engineering projects. - Provide SME support: Investigate operational issues, business opportunities, and design solutions, factoring feasibility. - Model business processes: Orchestrate end-to-end assessments of products/services to communicate impacts to leadership. - Prioritize demand: Guide project teams to define and align final solutions with business needs and organizational goals. - Implement technology: Keep abreast of industry trends; deliver cost-improved changes to processes. **Requirements:** - 10+ years of experience in leading insurance cross-functional teams for medium-large scale projects. - Strong insurance and transformation business case knowledge, with expertise in Agile delivery and portfolio management. - Broad financial services industry knowledge, with specific functional expertise. - Demonstrated ability to drive change, own customer-centric processes, and partner with technology teams. - Proven leadership and stakeholder management skills. HSBC offers a dynamic, high-profile workplace with opportunities for growth and an inclusive, diverse environment.
- Compensation
- Not specified
- City
- Singapore
- Country
- Singapore
Currency: Not specified
Full Job Description
We are currently seeking a high calibre professional to join our team as a Senior Vice President, Business Transformation Delivery Lead.
In this role you will:
- Lead a team to provide internal consultancy services on strategic change implementation, workflow design, and process re-engineering across Life, Health and General Insurance Business.
- Provide SME support on investigating operational issues, problems and new opportunities. Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact.
- Orchestrate end-to-end study on business models and process maps of products and services with varying levels of complexity to help assess and communicate to leadership and management teams on how different scenarios impact existing state of business.
- Drive the cross-functional project teams to prioritise demand and backlog by providing insight based on business knowledge, investigations, and analysis. Steer the team to defining clear criteria for acceptable final solutions of work to ensure new business and services meet business and user needs and are aligned with organisational goals
- Keep abreast of latest technology / best practices in insurance, and/ or recent technology trend in insurance industry, and deliver changes to current processes with efficiency and cost improvement.
- Build and lead an inclusive, high-performing team by setting clear goals and role clarity, strengthening succession and development plans, coaching change professionals, and championing a customer-first mindset with strong control accountability. Foster open and honest communication which anticipates stakeholder expectations.
To be successful you will need:
- Strong Insurance management business, product and technical knowledge. Minimum of 10 years relevant experience in leading cross-functional teams to implement medium-large scale projects successfully.
- A strong knowledge of Target Business and Operating Models and transformation business case alongside a strong understanding of Agile delivery and portfolio/ programme management
- Overall financial services industry knowledge with specific functional expertise
- Ability to adopt a growth mindset and proactively identify and drive change opportunities across different stakeholders to secure their support. Great sense of ownership and servicing mindset to ensure efficient and effective customer-centric processes.
- Strong experience in partnering with Technology and Business teams on requirements, prioritisation, UAT, release readiness, and service management.
Youll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Life (Singapore) Pte. Ltd.
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