Posted 8 days ago
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**Team Lead, Custody Operations (Night Shift)** - Oversee night shift digital asset custody ops: transactions, reconciliations, asset movements. - Manage team, prioritize workflows, resolve escalations, uphold risk controls. - **Required**: 5+ yrs ops experience in finance, custody, digital assets. Bachelor's degree. Previous leadership role. - **Need**: Strong operational knowledge, analytical skills, stakeholder management, digital asset experience. - **Work schedule**: 4x10 hours; role supports 24x7 operational model. - **Location**: Onsite (part of Fidelity's phased rollout to full-time onsite working model).
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Full Job Description
Job Description:
Note: Fidelity is not providing immigration sponsorship for this position
The Role
The Team Lead, Custody Operations (Night Shift) is responsible for overseeing the day-to-day execution of digital asset custody operations during overnight hours. This role serves as the first level of leadership for a team of custody operations associates, ensuring the accurate processing of digital asset transactions, reconciliations, asset movements, and operational controls. The Team Lead plays a critical role in maintaining operational stability, managing workflow priorities, resolving escalations, and supporting a strong risk and control environment. The successful candidate will combine operational expertise, leadership capability, and a client-focused mindset to deliver exceptional service while supporting FDA's commitment to security, compliance, and operational excellence.
*This role will be working on a 4x10 schedule*
The Skills and Expertise You Bring
- Bachelor's degree in Finance, Business, Economics, Technology, or a related discipline, or equivalent experience.
- 5+ years of operations experience within financial services, custody, brokerage, asset servicing, or digital assets.
- Previous experience serving as a subject matter expert, senior associate, or team lead.
- Strong understanding of operational controls, reconciliations, settlements, and asset movement processes.
- Ability to manage multiple priorities in a fast-paced and highly regulated environment.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management capabilities.
- Experience within digital asset, cryptocurrency, or blockchain-related operations.
- Familiarity with institutional custody and digital asset servicing models.
- Understanding of operational risk management and regulatory requirements.
- Experience working within a 24x7 operational support model.
- Continuous improvement, Lean, or process optimization experience.
The Team
A subsidiary of Fidelity Investments, Fidelity Digital Assets provides an institutional-grade digital asset experience that incorporates the history, principles, and expertise of a traditional financial institution. The business is uniquely built for institutional investors and offers secure custody, integrated trading, and 24/7 support in the digital asset ecosystem. Established in 2019, Fidelity Digital Assets develops products and solutions that scale with investors needs, allowing clients to navigate digital assets with confidence. Learn more at www.fidelitydigitalassets.com.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Investment OperationsPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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