at Capgemini
ConsultanciesPosted 10 days ago
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**Mainframe Application Support Engineer - Hybrid Role (CDMX/GDL)** Support and maintain mainframe applications in a hybrid role. Responsibilities include managing production support tickets, triaging incidents, and performing root-cause analysis. Required skills: Mainframe support fundamentals, TSO/ISPF working knowledge, strong documentation skills, and conversational English. Experience in financial services technology preferred. Ensure stable BAU support with consistent incident handling and timely escalation. Collaborate with global teams to solve real-world challenges. Apply now to join Capgemini's diverse and inclusive global team.
- Compensation
- Not specified
- City
- Not specified
- Country
- Mexico
Currency: Not specified
Full Job Description
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
YOUR PROFILE:
- Bachelor Degree in Computer Sciences or Equivalent
- Mainframe support fundamentals and TSO/ISPF working knowledge.
- Production support discipline and ticket management.
- Incident triage, escalation, and root-cause support.
- Strong documentation and handover skills.
- Financial services technology exposure preferred.
- Ensure stable BAU support with consistent incident handling and timely escalation.
- Conversational English
WHAT YOU´LL LOVE:
-Work on meaningful projects that use technology to solve real-world challenges.
-Exposure to top global companies working with Capgemini (145 of the Fortune 500 companies).
-Access continuous learning through internal academies, certifications, and mentorship.
ABOUT CAPGEMINI:
Capgemini is an AI-powered global business and technology transformationpartner, delivering tangible business value. We imagine the future oforganizations and make it real with AI, technology and people. With ourstrong heritage of nearly 60 years, we are a responsible and diverse group ofover 420,000 team members in more than 50 countries. We deliver end-to endservices and solutions with our deep industry expertise and strongpartner ecosystem, leveraging our capabilities across strategy, technology,design, engineering and business operations.
At Capgemini Mexico, we aim to attract the best talent and are committed tocreating a diverse and inclusive work environment, so there is nodiscrimination based on race, sex, sexual orientation, gender identity orexpression, or any other characteristic of a person. All applications welcomeand will be considered based on merit against the job and/or experience forthe position.
