at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 2 months ago

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**Team Leader:** Lead cross-functional team (7 members), driving customer service excellence. Manage team operations, ensure SLA compliance, and monitor performance (кавпроacters. Experience: 5+ years in customer service. Required skills: proven leadership, change management, omnichannel support. Tech stack: Salesforce Service Cloud, Zendesk.closes regularly.

Compensation

Not specified

Currency: Not specified

City

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Country

India