
at TwentyAI
Recruitment AgenciesPosted 12 days ago
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**Head of Claims** for growing Insurtech startup, AI-powered claims solution for auto, property, and travel. Build claims function from scratch, improve processes, reduce leakage & fraud, collaborate on AI integration. Ideal candidate has 7+ years in claims, startup experience, governs with confidence, and hates inefficient processes. Onsite New York, equity, robust benefits.
- Compensation
- Not specified
- City
- New York City
- Country
- United States
Currency: Not specified
Full Job Description
Head of Claims
Seed Insurtech
Onsite in New York
Intro
An AI-powered claims company helping insurers handle claims faster and with a lot more empathy, across auto, property, travel and more. They're well funded, growing fast, and already trusted by insurers and MGAs on both sides of the Atlantic.
What you'll do
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Build the claims function from scratch: workflows, escalations, QA, the lot
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Set the standard for how claims get handled across every product line
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Get hands-on with the tricky, high-stakes cases yourself
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Team up with product and engineering to bring AI into the claims process
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Cut down on leakage and fraud, and sharpen recoveries and audit results
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Hire and grow a strong claims team
What we're looking for
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7+ years in claims, ideally across auto, property or liability
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Some startup or scale-up experience under your belt
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Comfortable owning governance and making the tough calls
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Sharp on fraud, leakage, litigation risk and compliance
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Legal background is a plus
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You hate clunky processes and want to fix them, not just live with them
Why join?
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Tackle a big, messy problem that nobody's solved properly yet
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Direct line to the founders, real ownership
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Strong salary plus equity
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Good time off, remote work days, health cover, retirement contributions





