Overview

- Provide subject matter expertise for LAN, WAN, Firewalls, DNS, Loadbalancers
- Monitor and Mentor Network engineers in respective shifts
- Translate decisions into practical guidelines, policies and implementation plans.
- Oversee & Maintain department KPIs / KSIs
- Ensure compliance with policies, guidelines, and standard operating procedures

- Graduate
- Active CCNA mandatory, knowledge on Security mandatory
- Knowledge on appliances will be added advantage
- Knowledge on cloud / Data will be added advantage
- Excellent written and Verbal communication skills
- Ability to work under pressure related to scale of business impact

- Drive high priority incidents from GNOC along with the experts
- Report on the operational health of the global connectivity infrastructure, driving improvements where needed working closely with our external service providers.
- Provide technical consultation to internal business partners.
- Prioritize incidents across the shifts towards resolution. Provide Queue management 24x7
- Be the Liasion between the feature teams & GNOC on various initiatives
- Own and drive various department initiatives including but not limited to automation, noise reduction, new service offerings.
- Assume product ownership within department
- Drive shift standup calls / other governance calls for the team

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At Socit Gnrale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether youre joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Groups ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

Diversity and Inclusion