The role acts as a senior interface between Finance leadership, Group Reporting, Business Finance and Reporting & Accounting teams, driving integrated ways of working, strengthening finance capabilities and enabling a connected reporting and accounting community. The role is expected to continuously improve finance delivery, enhance decision support and foster a culture of financial discipline, collaboration and professional excellence. 

Key Accountabilities:

• Lead reporting and accounting delivery: Ensure the effective delivery of reporting, analysis and key finance processes supporting internal and external reporting, business appraisal and decision-making activities. 

• Partner with senior finance stakeholders: Act as a key interface to Finance leadership, Group Reporting and business stakeholders, ensuring delivery of high-quality outcomes and alignment across reporting and accounting activities. 

• Drive process excellence and transformation: Identify, define and lead opportunities to improve reporting and accounting processes, standardise ways of working and simplify delivery across the organisation. 

• Enable integrated finance outcomes: Foster strong collaboration across reporting, accounting, business finance and finance operations teams to drive an integrated finance agenda and maximise organisational effectiveness. 

• Strengthen financial stewardship and governance: Ensure finance activities operate within established accounting, control, assurance and governance frameworks while maintaining reporting accuracy and integrity. 

• Lead capability and talent development: Coach and develop finance professionals, promoting technical excellence, professional growth and future-ready finance capabilities. 

• Build high-performing communities: Encourage collaboration, knowledge sharing and adoption of best practices across reporting and accounting teams and stakeholder groups. 

• Champion digital and data-enabled finance: Promote the use of digital tools, analytics, automation and data-driven insights to improve finance performance, efficiency and decision support. 

• Drive continuous improvement: Lead initiatives that enhance reporting quality, strengthen controls and improve operational effectiveness through simplification and innovation. 

• Support organisational change and transformation: Enable successful adoption of new processes, technologies and ways of working through effective leadership, communication and engagement. 

Required Skills and Capabilities:

• Financial reporting and accounting expertise: Strong understanding of financial reporting, accounting principles, controls, compliance requirements and reporting governance. 

• Business and finance leadership: Ability to align finance priorities with business objectives and translate financial information into meaningful business outcomes. 

• Performance management and analysis: Ability to interpret financial results, identify trends, assess risks and opportunities and drive performance improvements. 

• Process excellence and transformation: Experience leading process redesign, simplification, standardisation and continuous improvement initiatives. 

• Data, digital and analytics capability: Understanding of finance data, reporting technologies, analytics and automation solutions that improve decision support and efficiency. 

• Stakeholder management and influencing: Ability to build trusted relationships, influence senior stakeholders and align diverse interests across complex organisations. 

• People leadership and coaching: Proven ability to lead, develop and inspire teams while creating an inclusive, high-performance culture. 

• Strategic thinking and problem solving: Ability to address complex business challenges, navigate ambiguity and deliver practical solutions. 

• Communication and storytelling: Ability to communicate complex financial matters clearly and effectively to executive and non-financial audiences. 

• Change leadership: Ability to lead transformation, build engagement and embed sustainable improvements across teams and stakeholders. 

Leadership Expectations: 

• Operate as a visible finance leader and trusted advisor to business and finance stakeholders. 

• Foster an inclusive, collaborative and high-performing reporting and accounting community. 

• Demonstrate strong accountability for financial integrity, governance and delivery excellence. 

• Build organisational capability through coaching, mentoring and talent development. 

• Encourage innovation, simplification and digital adoption to improve finance outcomes. 

• Balance business priorities, financial stewardship, risk management and long-term value creation. 

• Role model Shell values, continuous learning and adaptability in a changing finance environment. 

Experience and Qualifications:

• Significant experience in financial reporting, accounting, finance operations, business finance or related finance disciplines. 

• Proven record of leading teams, finance processes or large-scale reporting and accounting activities. 

• Strong understanding of accounting standards, reporting requirements, controls and governance frameworks. 

• Experience partnering with senior finance and business stakeholders in complex organisations. 

• Demonstrated success leading transformation, process improvement or finance capability initiatives. 

• Professional accounting qualification or relevant finance, accounting or business degree preferred. 

Success Measures 

• Consistent delivery of accurate, timely and high-quality reporting and accounting outcomes. 

• Strong stakeholder confidence in finance reporting, governance and decision support. 

• Improved efficiency, effectiveness and standardisation across reporting and accounting processes. 

• Enhanced capability and engagement across the reporting and accounting community. 

• Successful adoption of digital, automation and process improvement initiatives. 

• Strong compliance with financial control, assurance and governance requirements. 

• Measurable business value delivered through improved reporting quality, insights and finance support. 

Ideal Candidate Profile 

The ideal candidate is a respected finance leader who combines strong reporting and accounting expertise with the ability to lead people, influence stakeholders and drive organisational improvement. They are comfortable operating across complex finance environments, balancing governance and control with business value creation. They build trusted relationships, develop talent, champion innovation and foster an integrated reporting and accounting community that delivers high-quality outcomes and sustainable business performance.

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Shell Business Operations (SBO) in Malaysia 

Shell Business Operations (SBO) forms the operational backbone of business processes that help deliver Shells business solutions across the globe and is focused on driving excellent corporate performance that enable Shell to operate in a global-competitive and ever-changing business environment. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world. 
 
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment. 
 
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment