What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether youre demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

       Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities

       Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business

       Respond to client-initiated contact, assisting them with a full range of financial transactions

       Actively listen and engage clients in conversation to further understand their individual needs

       Proactively take ownership of resolving and preventing client banking problems

       Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

       Mutual Funds accreditation, MANDATORY (e.g., Investment Funds in Canada or the Canadian Securities Course)

       Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment

       Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients

       Flexibility, eagerness to learn, strong personal ethics, and a hunger for success

       Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.)

Nice-to-have

       Track record in building rapport and maintaining client relationships within the financial or service industry

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

       A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits

       Continued opportunities for career advancement

       World-class sales training, coaching, and development opportunities

       Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training

       Opportunity to achieve great success and grow your career with RBC

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

917 QUEENSTON RD:HAMILTONHamiltonCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-08-122026-08-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.