
at Natixis
Investment BankingPosted 2 days ago
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**Work-study Job: 1-year Customer Relations Manager F/M** Join Teora, a Natixis Wealth Management subsidiary, as our Customer Relations Manager for a 1-year work-study program starting September/October 2026. Key responsibilities include processing service requests, handling calls from sales representatives, ensuring quality standards, supporting digital tool integration, and collaborating with experienced professionals. Applicants should hold a BAC+5 degree in Life Insurance, Wealth Management, or a related field, possess strong communication skills, adaptability, and a customer-focused mindset. Enjoy an international environment, skill development, and attractive benefits.
- Compensation
- Not specified
- City
- Not specified
- Country
- France
Currency: Not specified
Full Job Description
Company Description
Bienvenue chez Teora, filiale de Natixis Wealth Management, le courtier du groupe BPCE dassurance vie en architecture ouverte !
Chez Teora, filiale 100 % de Natixis Wealth Management (la Banque prive de Natixis), nous concevons et mettons en oeuvre des solutions dassurance vie sur-mesure pour nos 3 clients :
> notre socit mre - la banque prive Natixis Wealth Management
> la clientle Gestion prive et Banque prive des Banques populaires et des Caisses dEpargne.
Filiale de NATIXIS, Teora fait partie du groupe BPCE, 2
Notre ambition : accompagner nos 3 clients prcits en leur proposant les meilleures solutions en assurance vie/ capi et de sous-jacents en gestion financire dans les diffrentes classes dactifs pour leur permettre de rpondre aux enjeux patrimoniaux de leurs clients aiss et ainsi les fidliser.
Notre tat desprit : quipe agile, soude et engage, notre tat desprit entrepreneurial est notre dnominateur commun et fait la diffrence. Chez Teora, nos talents et notre motivation sont nos premiers atouts : rejoignez-nous et vous donnerez du sens votre projet professionnel.
Job Description
In collaboration with your tutor, your main tasks will be:
- To take charge of, analyze, and process requests received within the service scope or assign them to the correct recipient;
- To receive calls from sales representatives of the BPCE Network and Natixis Wealth Management, qualifying the request, analyzing it, and providing a comprehensive response;
- To participate in achieving the quality objective and managing customer telephone hotlines;
- Support sales reps in getting to grips with digital tools and encourage their use.
#FinanceTransformative
You operate in an international and inclusive environment, fostering collaboration with concrete missions and a real impact.
We will accompany you throughout your experience with us so that you can learn and develop your skills working alongside experienced professionals.
You also have the opportunity to engage in favor of society and causes that are important to you through our corporate foundation.
In addition to an attractive salary calculated according to your training and level of education, you benefit from the reimbursement of your transport ticket up to 60%, paid leave, access to the companys restaurant as well as health and welfare coverage.
You will also benefit from the profit-sharing and/or participation in proportion to your stay.
You will also have access to the works council.
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Required Skills/Qualifications/Experience
As a BAC+5 student, you are preparing a degree (university, business school or engineering school), with a specialization in Life Insurance or Wealth Management/Engineering.
You like human contact and have a good listening ability.
You are recognized for your writing ability and your analytical and summary skills.
You are adaptable, customer-oriented and comfortable in communication.
You are respectful of the rules and procedures and you like to work as a team.
For better processing of your application, please indicate on your CV the type of contract (apprenticeship or professionalization) offered by your school as well as the alternation rhythm.
You will be contacted by one of our recruiters before meeting our business experts.
An ideal moment of exchange to highlight your personality and your project.
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