Join Mizuho as a Storage & Backup Engineer!

In this role you will be responsible for supporting day-to-day storage and data protection operations while contributing to incident remediation, platform stability, and upgrade lifecycle execution across enterprise environments. This is a midlevel, hands-on engineering role focused on reliable operations, timely issue resolution, and disciplined execution of maintenance and lifecycle activities.

This role supports enterprise storage and backup platforms including NetApp, HPE Alletra, Pure Storage, Dell PowerStore, IBM Storwize / FlashSystem, SAN/NAS technologies, and Rubrik. You will troubleshoot operational issues, assist with root cause analysis, perform routine administration, support code and firmware upgrades, and help maintain recovery readiness across the environment.

The ideal candidate has strong infrastructure fundamentals, practical experience in storage and backup operations, and the ability to work collaboratively with senior engineers, application teams, virtualization teams, network teams, and infrastructure stakeholders.

Key Responsibilities

Incident Remediation & Operational Support

Support remediation of storage and backup incidents including outages, degraded performance, failed backups, replication issues, and data access issues

Participate in incident bridges and assist with troubleshooting across storage, backup, compute, virtualization, network, and application teams

Perform initial triage, evidence gathering, log review, and escalation for production-impacting issues

Assist with root cause analysis and document corrective actions to reduce repeat incidents

Monitor platform health and respond to alerts, failed jobs, capacity thresholds, and service-impacting conditions

Maintain and follow operational runbooks, escalation paths, and recovery procedures

Storage Platform Operations

Administer and support storage platforms including NetApp ONTAP, Pure Storage FlashArray, Dell PowerStore, HPE Allatra, and IBM Storwize / FlashSystem

Perform routine storage provisioning, volume and LUN management, capacity expansion, mapping, masking, and decommissioning activities

Support NAS services including CIFS/SMB shares, NFS exports, permissions coordination, and access troubleshooting

Assist with replication, availability, and resiliency activities across supported storage platforms

Review capacity, performance, and health metrics to identify risks and support proactive remediation

SAN/NAS Operations

Support SAN and NAS connectivity across enterprise infrastructure environments

Assist with Fibre Channel zoning, host connectivity, multipathing validation, and storage presentation troubleshooting

Work with compute, virtualization, and network teams to resolve connectivity, latency, pathing, and access issues

Maintain operational standards for storage provisioning, naming, documentation, and configuration hygiene

Backup & Recovery Operations

Administer and support enterprise backup and recovery operations with a focus on Rubrik

Investigate and remediate failed backups, missed SLAs, replication issues, policy gaps, and restore failures

Support backup policy configuration, retention management, workload onboarding, and operational reporting

Perform restore testing and assist with validation of recovery procedures

Contribute to backup reliability, cyber recovery readiness, and disaster recovery preparedness

Upgrade & Lifecycle Execution

Support lifecycle management for storage and backup platforms including software upgrades, firmware updates, hardware refreshes, and platform maintenance

Assist with planning, testing, scheduling, execution, and validation of storage and backup upgrade activities

Follow documented implementation plans, pre-checks, post-checks, and rollback procedures

Track platform versions, support status, known issues, and remediation needs across supported technologies

Coordinate with vendors and senior engineers during maintenance windows, escalations, and lifecycle events

Documentation, Monitoring & Operational Hygiene

Maintain accurate documentation for storage allocations, backup policies, platform configurations, operational procedures, and support contacts

Support CMDB accuracy and relationship mapping for storage, backup, host, and application dependencies

Improve monitoring, alert response, capacity reporting, and health-check procedures

Identify opportunities to standardize repeatable tasks and reduce manual operational effort

Assist with scripting or automation using PowerShell, Python, vendor APIs, or automation platforms where appropriate

Disaster Recovery & Resiliency Support

Support disaster recovery and business continuity testing for storage and backup services

Validate backup recoverability, replication status, and recovery procedure readiness

Assist with documenting recovery dependencies, platform risks, and remediation actions

Participate in post-test reviews and operational improvement activities

Required Qualifications

3+ years of enterprise infrastructure experience with exposure to storage, backup, virtualization, or data center operations

Hands-on experience supporting SAN/NAS storage platforms in production environments

Working knowledge of NetApp, HPE Alletra, Pure Storage, Dell PowerStore, IBM Storwize / FlashSystem, or similar enterprise storage platforms

Experience with enterprise backup operations; Rubrik experience preferred

Understanding of Fibre Channel, iSCSI, NFS, SMB/CIFS, LUNs, volumes, multipathing, replication, and capacity management concepts

Experience participating in incident response, operational troubleshooting, and change execution

Ability to follow documented procedures, communicate status clearly, and escalate issues appropriately

Preferred Qualifications

Experience working with VMware vSphere or similar virtualization platforms

Familiarity with Cisco SAN switching, zoning, and fabric troubleshooting

Exposure to storage replication technologies such as SnapMirror, ActiveCluster, MetroCluster, or equivalent capabilities

Experience with ITSM processes including incident, problem, change, and request management

Scripting or automation experience using PowerShell, Python, REST APIs, or similar tools

Experience working in financial services or other regulated enterprise environments

Relevant certifications from NetApp, Pure Storage, Dell, IBM, Rubrik, VMware, or Cisco

Success Measures

Timely remediation and escalation of storage and backup incidents

Improved backup success rates and restore validation outcomes

Successful support of upgrade, patching, and maintenance activities

Reduction in repeat incidents through documentation and corrective actions

Improved capacity visibility, platform health, and operational documentation

Consistent adherence to change, incident, and operational standards

The expected base salary ranges from $82,000 - $125,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, including Medical, Dental and 401K plans, successful candidates are also eligible to receive a discretionary bonus.

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Other requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.   

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com.

Mizuho Americas offers a competitive total rewards package.

We are an EEO/AA Employer - M/F/Disability/Veteran.

We participate in the E-Verify program.

We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.

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