Investment Banking

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**Tech Assist | Senior Associate - 24136** - Senior-level role in tech assistance, leading first-line support for Macquarie's global businesses. - Key responsibilities: First point of contact for tech queries, delivering customer-focused service, solving tech problems, collaborating with global teams. - Required skills: Problem-solving, customer engagement, Microsoft and Apple tech support (Windows 11, MacOS, iOS, Office 365), proactive mindset, excellent communication, experience with AV tech a plus. - Domain expertise: Technology, finance, global business support. - Experience level: Senior, with proven experience in tech assistance roles. - Location: Jakarta, with additional office locations. - Macquarie Group offers a globally inclusive environment, with reasonable adjustments for applicants with disabilities.

Compensation: Not specified
City: Not specified
Country: Not specified

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Tech Assist | Senior Associate

Additional office locations

Jakarta

Job ID

24136

Date

21-Sep-2026

Permanent - Full time,

Job category

Technology - Infrastructure

Apply now

Join our Tech Assist team, who deliver and support technology solutions for all businesses in our Jakarta office. As a member of Tech Assist, you will be the face of Techology to our businesses for all technology services and platforms.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, youre empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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As a first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service to the business and be the face of technology. You will deliver a customer focused service experience and provide training and education on Macquarie's Technology platforms.

Working with global teams, you will own technology problems and requests to deliver positive outcomes for the business.

What you offer

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Enthusiastic, motivated and enjoys solving problems and engaging with customers
A passion for Technology, with curiosity and a pro-active mindset
Excellent written and verbal communication skills
Experience supporting Microsoft and Apple technologies (Windows 11, MacOS, iOS, InTune, Office 365), and the ability to support and troubleshoot issues
Experience working with or supporting Video Conference / Audio Visual technologies would be an advantage.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. Were a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrows technology solutions.

Inclusion at Macquarie

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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.

Full Job Description

Jobs

Jobs
Featured jobs

Back to search

Tech Assist | Senior Associate

Additional office locations

Jakarta

Job ID

24136

Date

21-Sep-2026

Permanent - Full time,

Job category

Technology - Infrastructure

Apply now