at Macquarie
Investment BankingPosted 11 days ago
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**Application Support Manager (24895)** Support cloud-based banking apps, troubleshoot issues, and collaborate cross-functionally. Manage support requests, drive process improvements, and document solutions. Requires 6+ years in app support, strong Java skills, cloud experience (AWS/GCP), and excellent communication skills.Join Macquarie's global financial services group, enjoy competitive benefits, and flexible work arrangements.
- Compensation
- Not specified
- City
- Sydney
- Country
- Australia
Currency: Not specified
Full Job Description
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Application Support Manager
What role will you play?
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What you offer
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- 6 years of experience in application support.
- Strong application troubleshooting and debugging skills, including experience with Java.
- Experience supporting cloud-based applications, ideally on AWS or Google Cloud Platform.
- Knowledge of internet, networking and application support concepts, with experience in technical support or help desk environments.
- Strong communication skills with the ability to manage support requests, share knowledge and work effectively with a roster-based team.
What we offer
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- 1 wellbeing leave day per year
- Up to 5 additional service bonus leave days per year
- Up to 20 weeks paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks paid leave for non-primary caregivers
- 2 days of paid volunteer leave and donation matching
- Up to 12 months gender affirmation leave, including 6 weeks paid leave
- Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
- Access to a wide range of salary packaging options
- Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
- Hybrid and flexible working arrangements, dependent on role
- Reimbursement for work from home equipment
About Banking and Financial Services
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Inclusion at Macquarie
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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.
We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.
