What We Do

LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain.

With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk management, we operate at the heart of the worlds financial ecosystem and enable the sustainable growth and stability of our customers and their communities.

Together, our five business divisions Data & Analytics, FTSE Russell, Risk Intelligence, Capital Markets and Post Trade offer customers seamless access to the world financial markets, across the trading lifecycle. LSEG is headquartered in London and has a major presence throughout Europe, the Americas, Asia Pacific and emerging markets.

We are looking for hardworking individuals to join our team in Kuching, Sarawak office.

Role Profile

The Market Data Real Time Business is a critical function to retain and grow revenues cross existing products and services, such as FTSE Russell, LSE, Turquoise, RNS, SEDOL products. The function is tasked with growing revenues by diversifying into new product development and commercial partnerships to benefit the London Stock Exchange Groups market data business.

Key Responsibilities

• Act as a primary point of contact on behalf of the Market Data Reporting team in relation to declarations, queries, reconciliation and all static data changes made on Real Time accounts.
• Account handling for all Real Time clients and build an ongoing end user relationship to maintain all clients are licensed and billed accurately.
• Handling the Market Data Reporting Email Inbox, ensuring all emails are logged and respond in a timely manner. This involves assigning queries to the right teams for investigation, monitoring outstanding queries; ensuring clients receive regular updates and prompt resolution.
• Collaborating closely with respective teams and vendors in order to process new clients and those who wish to cancel their service. This requires processing all vital paperwork, collaborating closely with clients throughout the new client or termination cycle and ensuring the process is completed with relevant departments.
• Collate received vendor reports and upload electronically. Report to business - variances increase, decrease, same, no reply against prior year contract.
• Once a year do a completeness check by reconciling the vendor reports and clients report to ensure the clients has been covered under the correct license.
• Working closely with team to ensure that all invoicing is accurate and in line with the correct usage and commercial terms agreed with the client.

Skills & Qualification

• Graduate or of graduate calibre with appropriate work experience.
• In depth knowledge of real time market data policies globally.
• Previous experience in a similar position, with proven experience of taking care of internal and external customers.
• An organised and proactive/solution driven demeanour.
• Strong analytical skills and attention to detail, with the ability to identify discrepancies, investigate variances and ensure data accuracy.
• Ability to identify opportunities to automate and streamline processes, improving efficiency and accuracy.
• Good interpersonal skills
• Excellent Excel skills

Ready to take the next step in your career? Join our Market Data Reporting team and help us deliver an accurate, efficient and continuously improving service to our clients! Apply today!

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what its used for, and how its obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Location: Kuching, Malaysia

Time Type: Full time