**Vice President, Program Manager** leads high-impact, cross-functional initiatives across Pay Chase & Bill Pay. Responsible for end-to-end delivery, strategic planning, stakeholder alignment, and driving value realization. Leads security-first modernization, establishes program governance, and improves portfolio delivery predictability. Requires 8+ years in program management, financial services or technology, and strong executive communication skills. Experience in Agile/Lean environments and proficiency in Jira/Confluence is crucial. Located in New York, NY.
Full Job Description
Location: New York, NY, United States
Build your career leading high-impact initiatives at scale, partnering with product, technology, data, and design teams. Youll help turn strategy into measurable delivery outcomes while improving how teams plan, govern, and execute.
As a Vice President, Program Management on the Pay Chase & Bill Pay team, you will lead delivery of high-impact initiatives across the portfolio, spanning customer-facing launches, strategic partnership enablement, and multi-year platform modernization to strengthen resiliency and reduce security risk.
Job responsibilities
Own end-to-end delivery of complex, multi-workstream programs from initiation through launch and stabilizationTranslate strategic intent into executable plans, clear milestones, and measurable outcomesAlign stakeholders on options, trade-offs, and decisions needed to drive value realizationCoordinate launch readiness across product, technology, data and analytics, design, operations, and control partnersDrive accountability across teams to maintain momentum and meet committed delivery datesLead security-first modernization and remediation efforts that improve resiliency and reduce vulnerability exposureEstablish and run program governance and operating cadence, including change control and decision logsDeliver concise executive updates on progress, risks, dependencies, and decisions requiredDefine success metrics and key performance indicators, build benefit cases, and report outcomes to senior leadersImprove portfolio-level delivery predictability by scaling lightweight program management mechanisms and standardsUse data and analytics to increase transparency, prioritization quality, and delivery performanceRequired qualifications, capabilities, and skills
8 years of experience in program management, technology delivery, strategy and operations, or management consulting with ownership of cross-functional outcomesExperience delivering initiatives in financial services, payments, and/or technologyProven ability to lead complex programs with multiple dependencies and senior stakeholder engagementStrong executive communication skills, including clear narratives on trade-offs, risks, and recommended decisionsAbility to bring structure to ambiguity and influence in a matrixed environmentStrong risk-and-control mindset and ability to partner effectively with control functionsStrong analytical and structured problem-solving skills, translating strategy into plans with measurable outcomesExperience with Agile and Lean delivery practicesProficiency with common delivery and collaboration tools such as Jira and Confluence (or equivalent)Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Lead complex programs that deliver customer launches and modernize commerce platforms with clear outcomes and governance.
