at J.P. Morgan
Bulge Bracket Investment BanksPosted 3 days ago
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**Vice President, Product Delivery Manager – Card Services** leads end-to-end product delivery, manages dependencies, ensures regulatory compliance, and drives efficiency. Key responsibilities encompass intake, release management, change activities, risk management, and performance reporting. Role requires 5+ years of product delivery or relevant experience, strong operational management skills, and a proven track record in continuous improvement. Proficiency in Jira and Jira Align, along with excellent presentation skills, is preferred.
- Compensation
- Not specified USD
- City
- New York City
- Country
- United States
Currency: $ (USD)
Full Job Description
Location: NY, United States
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Card Services, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Strong story telling and executive presentation skills
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Strong knowledge of product management tooling including Jira and Jira Align
