at J.P. Morgan
Bulge Bracket Investment BanksPosted 4 days ago
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**Product Delivery Manager - Vice President (Payments) in Plano, TX** - Drive end-to-end product delivery, change management, and stakeholder communication to optimize customer experiences. Leverage 5+ years of experience in product delivery, operational management, and continuous improvement for this strategic role. Must have advanced PowerPoint skills to create executive-level presentations. Preferred: product development life cycle, design, and data analytics exposure.
- Compensation
- Not specified
- City
- Plano
- Country
- United States
Currency: Not specified
Full Job Description
Location: Plano, TX, United States
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Merchant Services, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Advanced PowerPoint proficiency with the ability to create executive-level presentations, visual narratives, and concise materials for senior leadershipPreferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
Lead product delivery processes, manage change activities, ensure regulatory compliance, oversee timelines, and boost efficiency.
Apply now
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