at J.P. Morgan
Bulge Bracket Investment BanksPosted 4 days ago
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**Trade Support Analyst** at JPMorganChase, Mumbai: Optimize trading operations by managing end-to-end trade flow, driving process improvements, and ensuring exceptional team training. Key responsibilities include order execution support, change management, and stakeholder collaboration. Required: 2+ years' industry experience, Bachelor's degree, Excel, PowerPoint proficiency, self-motivation, and strong teamwork. Develop market product knowledge and automation tech skills to excel in this pivotal role focusing on operational excellence.
- Compensation
- Not specified
- City
- Mumbai
- Country
- India
Currency: Not specified
Full Job Description
Location: Mumbai, Maharashtra, India
As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, ensuring the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. Your responsibilities span from supporting order execution to settlement, ensuring accuracy and efficiency in all trade activities. You will leverage your developing knowledge of market products and automation technologies to optimize our operating platform. Your ability to manage change and drive continuous improvement will be developed in this role, as you work to enhance our processes and systems. With a focus on collaboration, you will build strong relationships with internal stakeholders, while developing your influence and presentation skills to communicate data-driven insights and collaborate in impactful decisions. Your work will have a direct impact on our team's performance and the achievement of our short-term operational goals.
Job responsibilities
- Provide end-to-end trade flow support across all product channels globally
- Monitor ongoing support needs to address changes and gaps
- Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
- Ensure high standard of training and competence of team members while ensuring that succession plans are in place with strong career development focus for all those within the team
- Trade Support is critical and financially very sensitive function. This team supports the Portfolio Management Groups,, Front Office . Hence hands on approach required from monitoring and working through the trades, exceptions, risk, real time dialogue with different desks. Claims/Fails and breaks have to be minimum across products
- Ensure the accurate and timely escalation and resolution of all inquiries
- Address ad hoc queries from operations, technology, and the front office
- Facilitate training for new application users
Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products
Required Qualifications, Skills and Capabilities:
- Minimum 2 years of financial industry experience
- Bachelors degree
- In-depth knowledge of Excel, PowerPoint, and Internet technologies
- Highly disciplined, a self-starter, and the ability to execute on assignments independently
- A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
- Ability to communicate with all levels within the Line of Business
