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Technology Support III - Software Asset Optimization Owner - ESM

ExperiencedNo visa sponsorship
J.P. Morgan logo

at J.P. Morgan

Bulge Bracket Investment Banks

Posted 2 days ago

No clicks

**Technical hands-on role** for **Software Asset Management** within **Infrastructure Platforms at JPMorgan Chase** in Hyderabad. The **Technology Support III - Software Asset Optimization Owner** manages global software assets, driving **contract negotiations** and **renewals** strategically while minimizing compliance risk. Key **responsibilities** involve **license management**, **compliance reporting**, and **inventory maintenance** across major vendors (Microsoft, IBM, Oracle, etc.). **Required experience** includes **5+ years in software asset management** with proficiency in relevant tools (USU, Flexera) and **excellent** Excel skills. The role also demands **strong communication skills**, **data interpretation**, and the ability to **coordinate cross-functional teams** for successful **software optimization** and **cost control**.

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
India

Full Job Description

Location: Hyderabad, Telangana, India

Help us maximize the value of our software contracts while minimizing compliance risk across a global portfolio. Youll partner across teams to turn data into proactive actions ahead of renewals and negotiations. 

Job summary 

As a Software Asset Optimization Owner (Associate) in Enterprise Software Management at  JP Morgan Chase within Infrastructure Platforms, you manage global software assets, including license compliance against contractual rights and obligations, request fulfillment, maintenance renewals, contract negotiations, chargeback, global software catalog management, license key administration, and related processes and data governance. 

You help us stay strategic and proactive by identifying optimization opportunities and coordinating work across groups to maximize contract value while minimizing risk. 

You also contribute to financial forecasting and budget planning for the software contracts we manage by partnering with teams such as Sourcing, Finance, and the Product Owner. 

Job responsibilities

  • Manage software licensing, contracts, and inventory, including researching and interpreting licensing models/terms and contract structures across major vendors (e.g., Microsoft, IBM, Oracle, Broadcom, SAP, Adobe) and other publishers
  • Create and deliver software compliance reporting, including trends and insights to support cost control, pre-audit readiness, and ongoing compliance
  • Maintain accurate software and contract records across repositories and license management systems; monitor changes and assess/communicate downstream impacts
  • Perform periodic internal compliance audits to reconcile entitlements (licenses purchased/rights granted) against deployments and consumption across physical and virtual environments, software-as-a-service platforms, and third-party cloud environments
  • Partner with software product owners to determine strategy, optimize usage ahead of maintenance renewals and contract negotiations, and avoid unnecessary costs; support financial forecasting and budget planning for assigned contracts
  • Coordinate with product owners, Vendor Management, Sourcing, and Legal to identify and remediate license gaps when consumption exceeds contractual entitlements
  • Collaborate with the Software Discovery team to ensure discovery tools accurately and comprehensively detect software usage for assigned publishers; identify work, assign dates, follow up to ensure success, and drive optimal outcomes for internal customers

Required qualifications, capabilities, and skills

  • 5+ years of experience managing software assets across on-premises, software-as-a-service, and/or public cloud environments
  • Experience with software asset management tools such as USU, Flexera, ServiceNow, or SamPro
  • Experience reading, interpreting, and operationalizing software license agreements and contract terms (including entitlements, use rights, restrictions, and audit clauses)
  • Experience creating compliance reporting and performing internal compliance audits/reconciliations (entitlements vs. deployments/consumption)
  • Proficiency in Microsoft Excel and ability to synthesize complex data into clear, concise insights
  • Familiarity with software discovery tools (e.g., Application Discovery and Dependency Mapping, System Center Configuration Manager, Altiris) and/or inventory/configuration management database systems
  • Demonstrated ability to coordinate multiple teams to execute project goals; strong written and verbal communication skills

Preferred qualifications, capabilities, and skills

  • Software Asset Management certifications from a recognized training provider
  • Customer service mindset with a track record of delivering sustained high performance and customer satisfaction
  • Ability to work well under pressure and interact effectively with varying levels of management
  • Demonstrated ability to handle confidential information and communications appropriately
Own enterprise software license optimization, compliance reporting, and renewal readiness across major vendors and platforms.

Technology Support III - Software Asset Optimization Owner - ESM

Compensation

Not specified

City: Not specified

Country: India

J.P. Morgan logo
Bulge Bracket Investment Banks

2 days ago

No clicks

at J.P. Morgan

ExperiencedNo visa sponsorship

**Technical hands-on role** for **Software Asset Management** within **Infrastructure Platforms at JPMorgan Chase** in Hyderabad. The **Technology Support III - Software Asset Optimization Owner** manages global software assets, driving **contract negotiations** and **renewals** strategically while minimizing compliance risk. Key **responsibilities** involve **license management**, **compliance reporting**, and **inventory maintenance** across major vendors (Microsoft, IBM, Oracle, etc.). **Required experience** includes **5+ years in software asset management** with proficiency in relevant tools (USU, Flexera) and **excellent** Excel skills. The role also demands **strong communication skills**, **data interpretation**, and the ability to **coordinate cross-functional teams** for successful **software optimization** and **cost control**.

Full Job Description

Location: Hyderabad, Telangana, India

Help us maximize the value of our software contracts while minimizing compliance risk across a global portfolio. Youll partner across teams to turn data into proactive actions ahead of renewals and negotiations. 

Job summary 

As a Software Asset Optimization Owner (Associate) in Enterprise Software Management at  JP Morgan Chase within Infrastructure Platforms, you manage global software assets, including license compliance against contractual rights and obligations, request fulfillment, maintenance renewals, contract negotiations, chargeback, global software catalog management, license key administration, and related processes and data governance. 

You help us stay strategic and proactive by identifying optimization opportunities and coordinating work across groups to maximize contract value while minimizing risk. 

You also contribute to financial forecasting and budget planning for the software contracts we manage by partnering with teams such as Sourcing, Finance, and the Product Owner. 

Job responsibilities

  • Manage software licensing, contracts, and inventory, including researching and interpreting licensing models/terms and contract structures across major vendors (e.g., Microsoft, IBM, Oracle, Broadcom, SAP, Adobe) and other publishers
  • Create and deliver software compliance reporting, including trends and insights to support cost control, pre-audit readiness, and ongoing compliance
  • Maintain accurate software and contract records across repositories and license management systems; monitor changes and assess/communicate downstream impacts
  • Perform periodic internal compliance audits to reconcile entitlements (licenses purchased/rights granted) against deployments and consumption across physical and virtual environments, software-as-a-service platforms, and third-party cloud environments
  • Partner with software product owners to determine strategy, optimize usage ahead of maintenance renewals and contract negotiations, and avoid unnecessary costs; support financial forecasting and budget planning for assigned contracts
  • Coordinate with product owners, Vendor Management, Sourcing, and Legal to identify and remediate license gaps when consumption exceeds contractual entitlements
  • Collaborate with the Software Discovery team to ensure discovery tools accurately and comprehensively detect software usage for assigned publishers; identify work, assign dates, follow up to ensure success, and drive optimal outcomes for internal customers

Required qualifications, capabilities, and skills

  • 5+ years of experience managing software assets across on-premises, software-as-a-service, and/or public cloud environments
  • Experience with software asset management tools such as USU, Flexera, ServiceNow, or SamPro
  • Experience reading, interpreting, and operationalizing software license agreements and contract terms (including entitlements, use rights, restrictions, and audit clauses)
  • Experience creating compliance reporting and performing internal compliance audits/reconciliations (entitlements vs. deployments/consumption)
  • Proficiency in Microsoft Excel and ability to synthesize complex data into clear, concise insights
  • Familiarity with software discovery tools (e.g., Application Discovery and Dependency Mapping, System Center Configuration Manager, Altiris) and/or inventory/configuration management database systems
  • Demonstrated ability to coordinate multiple teams to execute project goals; strong written and verbal communication skills

Preferred qualifications, capabilities, and skills

  • Software Asset Management certifications from a recognized training provider
  • Customer service mindset with a track record of delivering sustained high performance and customer satisfaction
  • Ability to work well under pressure and interact effectively with varying levels of management
  • Demonstrated ability to handle confidential information and communications appropriately
Own enterprise software license optimization, compliance reporting, and renewal readiness across major vendors and platforms.