Location: Tampa, FL, United States

We are seeking an Associate to support the integrated Social Operations and Creative Studio capability within Employee Value Proposition & Attraction.

As a Social Media Project Manager - Associate within our Employee Value Proposition and Attraction team, you will contribute to social channel execution, listening, performance optimization, content coordination, asset governance, and Employee Value Proposition & Attraction alignment. This role operates within a data-driven, insight-led model to support effective delivery and continuous improvement.

Job Responsibilities:

• Support social channel execution including publishing, scheduling, and campaign coordination
• Assist in community moderation aligned to brand and risk guidelines
• Track and analyze social performance metrics and prepare reporting dashboards
• Support AI-enabled social listening and identify trends and insights
• Coordinate content development including briefs, timelines, and approvals
• Collaborate with our partners in Marketing and Communications
• Ensure alignment to EVP pillars, personas, and messaging frameworks
• Maintain EVP content playbook, proof-point library and asset repository
• Support end-to-end campaign delivery and cross-team handoffs
• Identify opportunities for optimization and support testing initiatives

• Prepare stakeholder updates and track actions and deliverables

   

 

Required Qualifications, Capabilities and Skills: 

• 3 years of experience in social media, content, marketing, or communications
• Strong analytical and problem-solving capability
• Strong organizational and coordination skills
• Attention to detail and commitment to quality
• Effective communication skills
• Proficiency in Microsoft Office tools

 

Preferred Qualifications, Capabilities and Skills

• Bachelors degree in marketing or communications is preferred 
• Experience supporting campaigns or content production
• Familiarity employer branding
• Exposure to analytics or social listening tools

 

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

Support the execution and coordination across Social Operations and Creative Studio within Human Resources.