
at J.P. Morgan
Bulge Bracket Investment BanksPosted 6 days ago
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**Senior Product Associate - Financial Organization** Leverage user research and product metrics to drive innovation as our **Senior Product Associate** in Consumer & Community Banking Card Data. Partner with PMs to identify product opportunities, map user journeys, and shape strategic roadmaps. Consider upstream/downstream impacts and define product requirements. Bring 3+ years in product management and hands-on AI/ML experience. Proficient in product development lifecycle, data analytics, and user research. Bachelor's/Master's in Computer Science a plus. Seize this opportunity to grow in a leading financial institution.
- Compensation
- Not specified
- City
- Not specified
- Country
- United States
Currency: Not specified
Full Job Description
Location: Wilmington, DE, United States
As a Senior Product Associate in Consumer & Community Banking in Card Data, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Hands-on experience designing, building, and deploying AI agents and ML/LLM models
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Bachelors or Masters in Computer Science
- AI Related Certification




