Location: Wilmington, DE, United States

You enjoy shaping the future of product innovation, driving value for customers, removing barriers to success, and exceeding expectations. Join our dynamic team and make a meaningful impact by developing product strategies that resonate with clients.

As a Senior Product Associate - Strategy in Connected Banking - Growth, you lead innovation through the development of product strategies that delight customers. Youll leverage your capabilities to challenge traditional approaches, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery 
• Considers and plans for upstream and downstream implications of new product features on the overall product experience 
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers 
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle 
• Writes the requirements, epics, and user stories to support product development  
• Work horizontally across the Connected Banking product teams, partnering with Product Managers to develop the strategic vision, roadmap, and business growth targets 
• Acts as the liaison between Line of Business (LOB) stakeholders and Connected Banking Product to ensure LOB priorities are integrated into the roadmap, shaping strategic direction and execution
• Present to Senior Digital Leadership on the progress we're making in delivering impactful strategies across the ecosystem
• Inform product-side prioritization of centralized marketing and analytical roadmaps
• Maximize the value we extract from our experiences and data. Ideal candidate will be familiar with experimentation, reporting, and working with analytics teams  
• Measure the impact of our products on customers and the firm 

 

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area 
• Proficient knowledge of the product development life cycle 
• Experience in product life cycle activities including discovery and requirements definition 
• Developing knowledge of data analytics and data literacy 
• Experience driving change within organizations and managing stakeholders across multiple functions
• Demonstrated ability to manage multiple, diverse work streams to completion
• Strong collaborator with robust organizational skills, able to crisply set agendas and run effective meetings
• Proficient in Microsoft Power Point and Excel

 

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Baseline understanding of how key Consumer Banking products (Credit Card, Home Lending, Auto Lending etc.) create value for the firm
• Experience presenting clear, structured narratives to senior stakeholders 
• Support decision-making through concise insights and recommendations

 

Promote innovation in product development, user research, and analysis to shape and optimize our offerings.