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Posted 13 days ago

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**Senior Product Associate – Fraud Product | Chase UK** Drive fraud detection & prevention in Chase UK's digital banking. Collaborate cross-functionally to enhance transactional & onboarding fraud controls, maintaining seamless customer experiences. Manage vendors, optimize tools, and continuously improve performance. Requires 5+ years in fraud, agile delivery, stakeholder management, and analytical skills. Knowledge of fraud prevention tools and digital banking a plus. Join us to protect customers and improve digital trust at Chase UK.

Compensation: Not specified GBP
City: London
Country: United Kingdom

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Location: LONDON, LONDON, United Kingdom

Are you ready to make a real impact in digital banking? At Chase UK, youll help deliver the next generation of fraud detection and decisioning capabilities. Youll collaborate with talented teams to protect customers and the bank, all while enabling seamless digital journeys. We offer opportunities for growth, learning, and career mobility in a dynamic, inclusive environment. Your expertise will help us build products that delight and safeguard our customers.

Job Summary:
As a Senior Product Associate Fraud Product in the Chase UK Fraud Product team, you will drive the development and enhancement of fraud detection and prevention capabilities. You will focus on Transactional and Onboarding Fraud, ensuring strong controls while maintaining a high-quality customer experience. You will partner with Product, Engineering, Fraud Strategy, and data-focused teams to build and improve fraud controls, monitoring, and decisioning. Your work will directly impact customer trust and satisfaction, contributing to a collaborative and innovative team culture.

Job Responsibilities:

Optimize fraud detection systems and customer experience across digital platforms

Design, implement, and enhance fraud capabilities and tooling in partnership with internal teams

Manage vendor relationships, supporting onboarding and ongoing oversight

Translate emerging fraud risks into practical, measurable mitigations

Collaborate cross-functionally to ensure effective fraud controls and monitoring

Contribute to best practices and knowledge sharing across teams

Support scalable, reusable approaches to control design and implementation

Balance pace of delivery with strong governance and customer outcomes

Drive fraud prevention for onboarding and transactional activities

Evaluate vendor capabilities and support integration into technology stack

Continuously improve fraud platform performance and processes

Required Qualifications, Capabilities, and Skills:

Experience in a fraud role with exposure to policy, strategy, investigations, change delivery, or analytics

Ability to deliver in an agile environment and work across multiple stakeholders

Hands-on experience managing and optimizing fraud prevention tools and vendors

Strong problem-solving and analytical skills in technical scenarios

Attention to detail and ability to synthesize large datasets into clear decisions

Ability to evaluate vendor capabilities and drive continuous optimization

Preferred Qualifications, Capabilities, and Skills:

Experience with tools such as Sira / Hunter, ThreatMetrix, Falcon, Arcot, RSA, FeatureSpace ARIC, or behavioral biometrics solutions

Familiarity with fraud prevention in digital banking environments

Knowledge of payments, risk management, and cybersecurity

Experience supporting integration of fraud tools into technology stacks

Ability to contribute to scalable control design and implementation

Strong communication and collaboration skills

Passion for continuous improvement and learning

#ICBCareer #ChaseUK #FraudPrevention #RiskManagement #ProductManagement #FinTech #Payments #CyberSecurity

Join us to shape innovative fraud detection solutions and enhance digital experiences for Chase UK customers.

Full Job Description