Bulge Bracket Investment Banks

Posted 6 days ago

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**Investment Operations Onboarding Associate - Reference Data Associates I** Collaborate with cross-functional teams to facilitate accurate, timely market and account set-ups. Coordinate end-to-end onboarding of markets, brokers, custodians, and standing instructions, ensuring document validation and control standards are met. Monitor and escalate risks, driving straight-through processing improvements. - 3+ years in custody ops, market onboarding, fund operations, or static/reference data - Proficient in standing instructions, cash accounts, market trading IDs, and SWIFT/RMA controls - Demonstrated detail-focused validation skills, managing multiple concurrent set-ups, and strong stakeholder communication - Preferred: new fund launch experience, international market access, process automation familiarity - Intermediate skills with RMA, SQL, or other data management tools

Compensation: Not specified
City: Manila
Country: Not specified

Full Job Description

Location: Metro Manila, National Capital Region, Philippines

Help shape how investment operations run at scale by enabling accurate, timely market and account set-ups. Youll partner with teams across operations, technology, and external service providers to deliver smooth onboarding and change execution. This role sits at the center of new market access and new fund readiness. If you enjoy ownership, precision, and collaborative problem-solving, youll find strong opportunities to grow here. Your work directly improves the client and operational experience.

As an Investment operations onboarding associate in our securities services onboarding team, you coordinate end-to-end custodian, market, broker, and standing instruction set-up and maintenance to support new launches and ongoing changes. You ensure requests are accurately documented, validated, and delivered to downstream teams within agreed timelines and control standards. You help improve straight-through processing outcomes by driving consistent execution, clear communications, and strong operational discipline.

Job responsibilities

Coordinate end-to-end set-up and maintenance for markets, brokers, custodians, and standing instructions, including new access requests and Day 2 updates

Capture, log, and track onboarding and change requests in established trackers, maintaining a clear audit trail of documentation and confirmations

Obtain and validate standing instructions (including cash and foreign exchange standing instructions) and perform required call-backs/validations prior to downstream distribution

Collect and validate market trading identifiers and maintain reference data records to support accurate downstream processing

Coordinate completion of market-specific requirements and dependencies across internal teams and external service providers

Prepare and deliver regular status reporting to agreed stakeholder distribution lists

Manage communications with custodians and other third parties to resolve set-up queries and exceptions through to closure

Validate key reference data attributes (e.g., legal entity identifier, bank identifier code, account name, account number) and escalate discrepancies for resolution

Support readiness activities for new launches, including participation in daily progress forums and maintenance of shared real-time status logs

Drive timely completion communications to stakeholders once set-ups are confirmed and controls are satisfied

Identify risks, breaks, and control gaps early, escalate appropriately, and contribute to process improvements that enhance accuracy and efficiency

Required qualifications, capabilities and skills

3 years of experience in custody operations, market onboarding, fund operations, static/reference data, and/or standing instruction set-up and maintenance

Working knowledge of standing instructions, cash accounts, and market trading identifiers

Working knowledge of SWIFT concepts and Relationship Management Application (RMA) controls

Experience coordinating with external custodians and internal stakeholders to deliver against defined timelines

Proven attention to detail and ability to validate reference data (e.g., legal entity identifier, bank identifier code, account details) with strong documentation discipline

Demonstrated ability to manage multiple concurrent set-ups with competing deadlines

Strong written communication skills, with the ability to provide clear status updates and action-oriented follow-ups

Strong ownership mindset with consistent follow-through from request intake to completion

Controls-focused approach, including evidence-based validation and maintaining an auditable trail of approvals/confirmations

Preferred qualifications, capabilities and skills

Experience supporting new fund launches and/or new market access initiatives

Experience with broker linkages and market-specific onboarding requirements across multiple jurisdictions

Experience improving straight-through processing outcomes through process standardization and control enhancements

Familiarity with Continuous Linked Settlement (CLS) set-up concepts, proxy voting set-up concepts, and related market infrastructure requirements

Experience partnering with technology teams to implement operational solutions and reduce manual touchpoints

Experience producing stakeholder-ready reporting and maintaining real-time progress logs for time-sensitive onboarding deliverables

Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

Coordinate custodian, market and standing instruction set-up to support operational readiness for new launches and ongoing maintenance.

Full Job Description