Location: TX, United States

Join our Chief Administrative Office Internal Quality Review Team and play a pivotal role in enhancing the quality and consistency of global testing activities. As an Internal Quality Reviewer, you will have the opportunity to drive continuous improvement initiatives, collaborate with talented professionals, and contribute to the firms commitment to excellence. Your analytical skills and passion for process improvement will help shape a robust testing framework. At JPMorganChase, you will find opportunities for career growth, skill development, and meaningful impact. Be part of a team that values innovation, collaboration, and professional development.

As a Project Manager II in the Testing Center of Excellence, you will conduct quality control reviews of Substantive Testing, General Control, SOX/CCAP Control Testing, and Issue Validation. You will evaluate whether testing procedures are executed correctly, evidence is documented appropriately, and conclusions are sound. Your role involves partnering with testing teams to strengthen the overall testing program and drive improvements in testing quality and practices. You will help ensure a cohesive and efficient testing framework, contributing to the seamless delivery of quality outcomes. Your work will directly support the firms risk management and compliance objectives.

You will collaborate with cross-functional teams, leverage automation tools for executive reporting, and participate in calibration sessions to share best practices. Your insights will help identify root causes of trends and drive remediation efforts. This role offers exposure to a dynamic environment and the chance to influence firmwide testing standards.

Job responsibilities:

• Perform internal quality reviews of testing and issue validation to ensure compliance with established timelines and standards
• Collaborate with team members to identify and utilize data sources, minimizing reliance on external stakeholders
• Support the identification of process gaps and contribute to the development of solutions for improvement
• Ensure adherence to SOX and other regulatory frameworks, maintaining accuracy and diligence in all assessments
• Communicate effectively and build strong relationships with peers and stakeholders, providing updates on assessment progress
• Participate in Testing Manager calibration sessions and facilitate or attend refresher training sessions
• Consider emerging and key business risks during reviews, providing recommendations for improvements and efficiency
• Evaluate the adequacy and effectiveness of controls in the Finance domain, including conducting control testing
• Synthesize complex data and quality review findings into clear metrics, trends, and actionable recommendations
• Utilize automation tools to enhance executive management reporting
• Drive continuous improvement initiatives and support the seamless delivery of quality testing outcomes

Required qualifications, capabilities, and skills:

• Bachelors degree in business administration, Information Technology, or a related field
• Minimum 5 years of experience in assessments, evaluations, quality review, or a related field, with exposure to control testing, compliance, or audit
• Experience applying standards and procedures, utilizing data and reporting tools to support assessment outcomes
• Ability to conduct thorough quality reviews, ensuring comprehensive analysis, documentation, and alignment with objectives
• Proven ability to execute assessments of testing activity quality, ensuring accuracy and adherence to timelines
• Knowledge of risk management and control evaluation frameworks
• Ability to adapt to new tools, technologies, and guidelines, leveraging dashboards and available information
• Excellent organizational, communication, and interpersonal skills, with the ability to manage multiple tasks and priorities
• Proficiency in identifying and utilizing data sources to enhance assessment processes
• Commitment to continuous learning and development, including relevant training and certifications
• Demonstrated analytical skills, including experience with MS Office (Excel, Word, PowerPoint), and intelligent solutions such as Alteryx and Tableau

Preferred qualifications, capabilities, and skills:

• Experience developing complex reporting workflows using automation tools
• Ability to leverage available tools to automate reporting processes and enhance efficiency
• Experience in project management methodologies, tools, and techniques
• Strong analytical thinking, with experience in organizing, comparing, and evaluating complex information
• Ability to work collaboratively with diverse teams and convey progress and gaps to stakeholders
• Experience in the Finance domain, evaluating control environments and driving remediation efforts
• Advanced proficiency in data analysis and reporting tools

Drive quality control reviews and process improvements for global testing activities within the Chief Administrative Office.