at J.P. Morgan
Bulge Bracket Investment BanksPosted 11 days ago
No clicks
**Product Delivery Manager - Vice President: Lead End-to-End Delivery, Manage Change, Ensure Compliance** Shape future product delivery in CIAM solutions. Lead end-to-end processes, manage dependencies, and liaise with stakeholders. Minimum 5 years' experience required, with a proven record of operational management and release management. Drive continuous improvement, foster seamless customer experiences, and support incident response. Collaborate with engineering, security, and business teams to deliver innovative identity management capabilities. Ensure security, scalability, reliability, and regulatory compliance. Monitor key product metrics and advocate for customer value.
- Compensation
- Not specified
- City
- Jersey City
- Country
- United States
Currency: Not specified
Full Job Description
Location: Jersey City, NJ, United States
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Define and execute the product strategy, vision, and roadmap for CIAM solutions that deliver customer and business value
- Lead product discovery, market research, and stakeholder engagement to identify customer needs and prioritize requirements
- Own and manage the product backlog, ensuring alignment between development priorities, roadmap objectives, and customer outcomes
- Oversee end-to-end delivery of authentication and identity management solutions, ensuring security, scalability, reliability, and operational excellence
- Partner with engineering, security, compliance, and business teams to deliver innovative identity and access management capabilities
- Ensure compliance with applicable security, privacy, and regulatory requirements while maintaining a strong risk and control environment
- Monitor and report on key product metrics, including performance, adoption, cost, functionality, reliability, and risk posture
- Advocate for seamless and secure customer experiences while coordinating response efforts for authentication-related incidents and platform support activities
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Proficient knowledge of the product development life cycle, design, and data analytics
