at J.P. Morgan
Bulge Bracket Investment BanksPosted 3 days ago
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**Product Delivery Manager - Payments Operations** Head our Tampa, FL team, shaping end-to-end product delivery processes. Key tasks: Intake, dependency management, release management, risk mitigation, and change management. Drive projects aligned with roadmap, liaising with stakeholders. Prioritize senior experience (8+ years) in product delivery, stakeholder management, and operational change. Must-have: agile methodologies, risk management, continuous improvement. Preferred: data tools (Tableau, Alteryx), product delivery tools (JIRA, Confluence), SQL skills, banking domain expertise.
- Compensation
- Not specified USD
- City
- Tampa
- Country
- United States
Currency: $ (USD)
Full Job Description
Location: Tampa, FL, United States
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Data Product Delivery Manager within Corporate and Investment Banking Payments Operations - Data Insights and Analytics Solutions Team, you work to enhance and optimize the delivery of data products to assist operations in gaining insights for continuous improvement, manage risk and prepare for future growth.
- Manages end-to-end product delivery processes including intake, feasibility decision-making, dependency management, release management, product operationalization, and product performance monitoring
- Manages change management activities across functional partners ensuring adherence to the firms risk, controls, compliance, and regulatory requirements
- Executes product roadmap by taking ownership of multiple projects at the same time
- Effectively tracks timelines and dependencies while monitoring blockers/risks, liaising with multiple stakeholders
- Creates quality product documentation including requirements specifications, business cases, test scenarios and material for users awareness
- Strong experience or equivalent expertise in product delivery management
- Experience in senior stakeholder management, navigating through complex situations providing clarity to teams and leading by influence
- Demonstrated ability to execute operational management and change readiness activities independently by acting as a change agent
- Effectively manage risk, cross-impacts to ensure business continuity
- Proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, Development lifecycle, Agile methodology
- Experience in handling data/automation tools such as Tableau, Alteryx, Databricks paired with strong query (e.g. SQL) skills to validate business requirements and defining metrics is preferred.
- Proficiency in product delivery tools such as JIRA, Confluence
- Hands-on experience in the area of data modeling and analysis to discover beneficial insights
- Wholesale Payments lifecycle domain expertise would be a plus
