
at J.P. Morgan
Bulge Bracket Investment BanksPosted 3 days ago
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**Product Associate, Consumer Billing - Healthcare Payments** drives our dynamic team in Philadelphia, PA. Supporting product development, you'll maximize Consumer Billing solutions, analyze product performance metrics, collaborate cross-functionally to identify innovative user-centered solutions, and contribute to successful product launches. This role requires 2+ years' experience in product or project management, familiarity with product development life cycles, and emerging data analytics skills. Preference given to candidates familiar with billing infrastructure and AI applications. Your insights will shape healthcare payment experiences, ensuring our products meet customer needs and drive business success.
- Compensation
- Not specified
- City
- Not specified
- Country
- United States
Currency: Not specified
Full Job Description
Location: Philadelphia, PA, United States
As a Product Associate on the Healthcare Payments team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
- Supports the development of our product strategy and roadmap to deliver value to customers by utilizing Consumer Billing solution to maximize payments
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
- Exposure to client billing infrastructure and functionality
- Proficiency in applying AI to daily responsibilities




