Bulge Bracket Investment Banks

Posted 13 days ago

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**Payments Merchant Services - Senior Relationship Manager** - Senior role in growing and retaining high-value client relationships in Canada's dynamic payments industry. - Key responsibilities: deliver best-in-class service, drive client-specific payment strategies, lead cross-functional teams, negotiate contracts, and stay updated on industry trends. - Required skills: proven relationship management, industry knowledge, business acumen, sales negotiation, team leadership, and project oversight experience. - Preferred: Bachelor's degree in relevant field, minimum 3 years' experience in account management, sales or contract negotiation within the payments processing industry.

Compensation: Not specified
City: Toronto
Country: Canada

Full Job Description

Location: Toronto, ON, Canada

J.P. Morgan Payments is among the worlds largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services.

In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.

As as Senior Relationship Manager you will be responsible for managing, expanding and retaining a portfolio of existing major relationships across multiple industries in Canada.

Job Responsibilities

Deliver Best in Class Service:
- Use your winning personality and professional interpersonal skills to serve as the primary point of contact for all high-value clients that fall within your portfolio
Drive Strategy:
- Understand both the payments landscape, as well as each clients processing environment, and develop a plan to offer tailored payment processing solutions to meet each clients unique business goals
Lead & Collaborate:
- Act as the quarterback amongst the other partner/business teams at Chase to implement various projects to ensure you are delivering strategic support and solving for all operational issues and escalations from your portfolio
Showcase Your Busy Savvy:
- Using your keen entrepreneurial and negotiation skills, lead pricing and renewal of all contracts within your portfolio
Establish Yourself a SME:
- Maintain a strong knowledge base of the payments landscape and help educate your clients and business partners about the products and services that Chase can offer that will help meet their needs.

Required qualifications, capabilities and skills:

Bachelors degree in business administration, accounting, marketing or other related fields. In lieu of degree, may have relevant work experience

Typically will have 3 years of experience within account management, sales or contract negotiations

Knowledge of Payments Processing industry and procedures

Ability to enhance revenue and market share through effective use of relationship management skills

Experience overseeing projects or managing portfolios would be an asset

Ability to analyze and research to resolve issues

You will be responsible for managing, expanding and retaining a portfolio of existing major relationships across multiple industries in Canada.

Full Job Description

Location: Toronto, ON, Canada

J.P. Morgan Payments is among the worlds largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services.

As as Senior Relationship Manager you will be responsible for managing, expanding and retaining a portfolio of existing major relationships across multiple industries in Canada.

Job Responsibilities

Deliver Best in Class Service:
- Use your winning personality and professional interpersonal skills to serve as the primary point of contact for all high-value clients that fall within your portfolio
Drive Strategy:
- Understand both the payments landscape, as well as each clients processing environment, and develop a plan to offer tailored payment processing solutions to meet each clients unique business goals
Lead & Collaborate:
- Act as the quarterback amongst the other partner/business teams at Chase to implement various projects to ensure you are delivering strategic support and solving for all operational issues and escalations from your portfolio
Showcase Your Busy Savvy:
- Using your keen entrepreneurial and negotiation skills, lead pricing and renewal of all contracts within your portfolio
Establish Yourself a SME:
- Maintain a strong knowledge base of the payments landscape and help educate your clients and business partners about the products and services that Chase can offer that will help meet their needs.

Required qualifications, capabilities and skills:

Bachelors degree in business administration, accounting, marketing or other related fields. In lieu of degree, may have relevant work experience

Typically will have 3 years of experience within account management, sales or contract negotiations

Knowledge of Payments Processing industry and procedures

Ability to enhance revenue and market share through effective use of relationship management skills

Experience overseeing projects or managing portfolios would be an asset

Ability to analyze and research to resolve issues

You will be responsible for managing, expanding and retaining a portfolio of existing major relationships across multiple industries in Canada.

Payments Merchant Services - Relationship Manager - Senior Associate

Full Job Description

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Full Job Description

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