Bulge Bracket Investment Banks

Posted 9 days ago

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**Executive Director** leading tokenization strategy for Chase's cards across networks, driving smooth provisioning and high approval rates. **S aleman Nicholas senior role** involves owning end-to-end product, defining KPIs, managing network relationships, and honing Chase's competitive edge in digital payments. **Tokenization experience required** (4+ yrs), along with **Agile** methodologies and **financial acumen**. **Bachelor's degree mandatory**. 10+ yrs in financial services, payments, or product management desired. Lead New York-based team, impacting millions daily.

Compensation: Not specified
City: New York City
Country: United States

Full Job Description

Location: New York, NY, United States

Lead Chase's card tokenization strategy across networks, partners, and platforms.

Chase cards need to work every time, everywhere in a wallet, at a merchant, inside an app, or through an AI agent. As a Tokenization Product Leader, you will own the strategy and execution that makes that possible. We are a forward-thinking payments team committed to transforming customer experiences, simplifying how we do business, and pushing for product excellence all while holding to high standards for controls and consistency. Join us and make a direct, measurable impact on how millions of customers pay every day.

As a Tokenization Product Leader in the Payments Tokenization team, you will own Chase's end-to-end tokenization strategy and the connectivity between card networks, partners, and our credit and debit platforms. You will serve as Chase's lead product partner to the networks on tokenization and digital payments, driving smooth provisioning, high approval rates, reduced fraud, and cards that keep working when reissued or replaced. Your work will have a direct, measurable impact on the business's P&L.

Job responsibilities

Set, champion, and deliver Chase's tokenization strategy, drawing on market trends across issuers, networks, merchants, and fintechs alongside internal data and insights

Own the tokenization product and platform end to end, including product operations, scalability, and reliability

Define and track key performance measures including provisioning success rates, token approval rates, fraud losses, and card continuity after reissuance

Lead strategic relationships with card networks, tracking and delivering against network mandates and shaping joint roadmaps

Position the team to lead in emerging capabilities such as agentic commerce, Click to Pay, token-based authentication, and new wallet types

Strengthen connectivity between networks, partners, and Chase's card and debit platforms to minimize failed transactions and broken card experiences

Partner with Fraud, Servicing, Risk & Controls, and Legal to balance growth, customer experience, and strong controls

Manage and track partner agreements to ensure alignment and accountability

Drive product development in close partnership with Technology using Agile and modern product practices

Build and lead a high-impact product team, fostering a culture of innovation, accountability, and continuous improvement

Required qualifications, capabilities, and skills

10 years of experience in financial services, payments, fintech, digital, or product management

4 years of hands-on experience with digital wallets, network tokenization, or card issuing from an issuer, network, processor, fintech, or merchant perspective

Demonstrated ability to build product strategy and a supporting roadmap proactively

Proven track record of launching products and capabilities with cross-functional teams

Strong commercial and financial acumen, including the ability to build business cases and translate data into actionable customer and industry insights

Experience managing senior external stakeholders with confidence

Experience working in Agile or modern product operating models

Proficiency using AI-powered tools to accelerate product discovery, analysis, prototyping, and delivery

Bachelor's degree required

Preferred qualifications, capabilities, and skills

Experience leading an Agile or product operating model transformation

Background working across multiple payments ecosystem perspectives, such as issuer, network, and merchant

Demonstrated ability to help teams adopt new tools and ways of working, including AI-powered capabilities

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Full Job Description