Bulge Bracket Investment Banks

Posted 12 days ago

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**Executive Director, Portfolio Strategy: Drive & grow Chase's Authorized User business across Sapphire, Freedom, and Slate portfolios. Shape strategy, define value propositions, and manage P&L to deliver strong financial outcomes with disciplined risk and servicing. Requires 10+ years in credit card marketing, portfolio strategy, or card economics.**

Compensation: Not specified
City: New York City
Country: United States

Full Job Description

Location: New York, NY, United States

Chase Card Services is seeking a visionary, commercially driven executive to drive the Authorized User (AU) business as a standalone growth engine across the Sapphire, Freedom, and Slate portfolios. Todays cardmembers increasingly manage spending across families, partners, and trusted individuals. The next generation of AU experiences will be powered by a dynamic lineup of card choices, real-time spend controls, personalized benefits and rewards, and enhanced servicing experiences that make every Authorized User feel like a primary cardmember relationship.

Create customer-first Authorized User experiences that help people confidently manage shared spending across families and trusted individuals. Youll shape the multi-year strategy, define compelling value propositions, and partner across teams to deliver strong financial outcomes with disciplined risk and servicing.

As a Authorized User Portfolio Strategy Lead in Card Portfolio Strategy, you own the strategy that drives the Authorized User business across consumer credit card portfolios. Youll set the roadmap across segmentation, pricing, positioning, and servicing, while managing financial performance and building investment cases for senior leadership. Youll lead through influence in a highly matrixed environment, using clear KPIs and operating rigor to deliver measurable results.

Job responsibilities

Drive the multi-year Authorized User business strategy across segmentation, value proposition, pricing, and competitive positioning

Own the Authorized User business P&L, including revenue and expense drivers across card portfolios

Set annual financial targets and operating plans, and deliver against commitments with transparency and rigor

Build business cases for new investments and present clear, data-driven recommendations to senior leadership

Define risk and servicing strategies that support multiple users on a shared account while meeting control expectations

Establish KPI definitions and an operating cadence, including dashboards, performance reviews, and executive reporting

Lead cross-functional partners across product, risk, servicing, analytics, and finance to translate strategy into roadmaps and measurable outcomes

Required qualifications, capabilities, and skills

10 years of experience in credit card marketing, portfolio strategy, or card economics

Strong financial and business acumen, including unit economics, forecasting, scenario planning, ROI trade-offs, and investment prioritization

Demonstrated customer-first mindset with a track record of improving customer experiences

Proven ability to lead cross-functional decision-making with senior stakeholders in a highly matrixed environment

Demonstrated commitment to risk management, controls, and operating procedures

Strong operating discipline, including governance, documentation, KPI frameworks, dashboards, and executive readouts

Preferred qualifications, capabilities, and skills

Experience owning P&L performance for a large consumer portfolio or product line

Experience developing pricing and value proposition strategies in a competitive market

Experience partnering with analytics teams to diagnose performance drivers and optimize outcomes

Ability to influence senior leadership through clear storytelling and structured recommendations

Experience building servicing strategies that improve satisfaction while managing risk and cost

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Lead the Authorized User portfolio strategy across value proposition, risk, servicing, and P&L performance to drive sustainable growth.

Full Job Description

Location: New York, NY, United States

Job responsibilities

Drive the multi-year Authorized User business strategy across segmentation, value proposition, pricing, and competitive positioning

Own the Authorized User business P&L, including revenue and expense drivers across card portfolios

Set annual financial targets and operating plans, and deliver against commitments with transparency and rigor

Build business cases for new investments and present clear, data-driven recommendations to senior leadership

Define risk and servicing strategies that support multiple users on a shared account while meeting control expectations

Establish KPI definitions and an operating cadence, including dashboards, performance reviews, and executive reporting

Lead cross-functional partners across product, risk, servicing, analytics, and finance to translate strategy into roadmaps and measurable outcomes

Required qualifications, capabilities, and skills

10 years of experience in credit card marketing, portfolio strategy, or card economics

Strong financial and business acumen, including unit economics, forecasting, scenario planning, ROI trade-offs, and investment prioritization

Demonstrated customer-first mindset with a track record of improving customer experiences

Proven ability to lead cross-functional decision-making with senior stakeholders in a highly matrixed environment

Demonstrated commitment to risk management, controls, and operating procedures

Strong operating discipline, including governance, documentation, KPI frameworks, dashboards, and executive readouts

Preferred qualifications, capabilities, and skills

Experience owning P&L performance for a large consumer portfolio or product line

Experience developing pricing and value proposition strategies in a competitive market

Experience partnering with analytics teams to diagnose performance drivers and optimize outcomes

Ability to influence senior leadership through clear storytelling and structured recommendations

Experience building servicing strategies that improve satisfaction while managing risk and cost

Lead the Authorized User portfolio strategy across value proposition, risk, servicing, and P&L performance to drive sustainable growth.

Executive Director, Portfolio Strategy – Authorized User Business

Full Job Description

Job responsibilities

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills

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Executive Director, Portfolio Strategy – Authorized User Business

Full Job Description

Job responsibilities

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills

SIMILAR OPPORTUNITIES

Executive Director, User Acquisition Strategy

Executive Director, Securitization Portfolio Management

Strategy & Business Management Specialist, AVP

Director, Head of Underwriting and Portfolio Management

Product Strategic Oversight Lead, Senior Vice President (Hybrid)