Bulge Bracket Investment Banks

Posted 3 days ago

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**EMEA Benefits Operations Associate (12-month Temporary Contract)** Manage payroll and benefits operations in Warsaw, acting as the primary HR support contact. Responsibilities include resolving employee queries, coordinating with HR teams, processing payroll and benefits inputs, maintaining accurate records, and participating in HR Operations initiatives. This role demands 4+ years of HR operations experience, proficiency in Polish and English, strong Excel skills, and a solid understanding of Polish HR and payroll legislation. Collaborate with HRBP, Employee Relations, and other HR teams to deliver seamless employee experiences.

Compensation: Not specified
City: Warsaw
Country: Poland

Full Job Description

Location: Warszawa, Mazowieckie, Poland

Join our EMEA Human Resources Operations function and help deliver a seamless employee experience across the full employment life cycle. In this role, you will support payroll and benefits operations in Warsaw, partnering with teams across HR to resolve issues and keep processes running smoothly. You will bring structure, attention to detail, and a client-service mindset to work that matters to employees every day. If you enjoy ownership, collaboration, and continuous improvement, this role offers strong impact and development.

As an EMEA Benefits Operations Associate in the EMEA Benefits Team, you will support the employee life cycle by delivering payroll- and benefits-related operations for our Warsaw location. You will respond to employee queries, coordinate resolution of complex cases with HR partners, process payroll and benefits inputs, and maintain accurate documentation and reporting. You will help ensure data integrity, confidentiality, and compliance with local requirements while contributing to process improvement initiatives.

Job responsibilities

Serve as a primary point of contact for employee queries related to benefits, payroll, and time and attendance, ensuring timely and accurate resolution

Coordinate with HR Business Partners, Employee Relations, Payroll, and other HR teams to resolve complex or escalated issues

Track, review, and process HR-related invoices and payroll-related benefits instructions, completing post-payroll verification as needed

Administer leave of absence processes and support benefits administration in line with local legislation

Maintain and update standard operating procedures and checklists for all workstreams to support accuracy and compliance

Compile reports and documentation to support in-location teams and management

Participate in HR Operations initiatives, projects, and continuous improvement efforts

Ensure data integrity, confidentiality, and appropriate handling of sensitive employee information at all times

Required qualifications, capabilities, and skills

At least 4 years of experience in an HR operations, HR administration, or HR services role with exposure to payroll and benefits

Fluency in Polish and English with strong written and verbal communication skills

Solid understanding of Polish HR and payroll legislation and practices

Advanced Excel skills (including VLOOKUP, PivotTables, and data validation) and proficiency in PowerPoint and Word

Strong organization and project management skills with the ability to manage multiple tasks in a deadline-driven environment

High attention to detail, accuracy, and a strong sense of ownership

Strong interpersonal skills with the ability to handle sensitive topics professionally and interact with employees at all levels

Ability to build effective partnerships across locations and with external vendors

Preferred qualifications, capabilities, and skills

Experience supporting local payroll operations or leading payroll processes for a site

Experience working in a multinational or matrixed environment

Support payroll, benefits, and HR operations in Warsaw, resolving employee queries and driving accurate, compliant processes.

Full Job Description