Bulge Bracket Investment Banks

Posted 12 days ago

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As **Director, Creative Studio** at JPMorganChase, you'll streamline a multi-disciplinary team to deliver first-rate creative content across Europe. Lead from London, shaping brand expression, directing digital, social, print, video, and broadcast output, championing creative excellence at scale. Collaborate cross-functionally and externally, driving AI integration, and ensuring compliance. Seek a seasoned creative leader with 10+ years experience, Figma and Adobe proficiency, proven brand stewardship, and strong communication skills. Knowledge of the financial services sector is beneficial.

Compensation: Not specified
City: London
Country: United Kingdom

Full Job Description

Location: LONDON, United Kingdom

Great creative work has the power to transform how customers connect with a brand and at JPMorganChase, we are committed to setting the standard. As a Senior Design Director, Creative Studio at JPMorganChase within the Design & Customer Experience team, you will lead a world-class in-house Creative Studio, directing a multi-disciplinary team of designers and copywriters to deliver market-leading creative work across the UK, Germany and wider Europe in line with the firms expansion plans. . Partnering closely with Marketing leadership and key business stakeholders, you will ensure every creative output is strategically aligned, brand-consistent, and built to resonate with customers across every channel and touchpoint.

This is a rare opportunity to shape the creative identity and output of a globally recognised financial institution, with influence spanning digital, social, print, video, broadcast, and beyond. .Reporting to the Chief Marketing Officer with a matrix alignment to the MD of Design and Design organisation, you will sit at the intersection of brand strategy and customer experience championing creative excellence and driving meaningful impact at scale.

You will be at the forefront of harnessing AI technologies that can help to increase the velocity, scale and impact of creative output whilst ensuring we maintain the highest quality standards and follow ethical principles that maintain trust in our brands. Being a catalyst for this change and supporting your team with tools and training will be a key requirement of the role .

If you are a visionary leader who thrives on building high-performing teams, advocating for bold ideas, and delivering work that truly moves people, we want to hear from you.

Job responsibilities

Lead and inspire a multi-disciplinary team of designers and copywriters, cultivating a strong collaborative culture across an international, multi-market Creative Studio
Define and drive creative direction across all channels and formats including social, digital, display, email, video, print, television, radio, and event branding ensuring alignment with brand guidelines and business strategy
Own the full creative lifecycle, from initial brief and concept development through to final production and sign-off, maintaining the highest standards of quality at every stage
Collaborate closely with Brand, Marketing, Product Design, Research, and Content teams to align brand expression with product experience and evolving customer needs
Direct and manage relationships with external agency partners across the UK and Germany, providing clear creative direction and ensuring all outputs meet brand and quality standards
Communicate creative concepts and design rationale with clarity and conviction to senior stakeholders, including the Chief Marketing Officer and market CEOs
Champion firmwide accessibility standards across all creative outputs, ensuring every deliverable meets required guidelines
Monitor emerging creative trends, technologies, and consumer media behaviours across financial services and adjacent industries, bringing innovative and forward-thinking approaches to the studio
Ensure all creative materials comply with relevant legal, regulatory, and compliance requirements across all applicable markets and channels
Build and sustain strong working relationships with internal stakeholders and external partners, providing effective creative guidance and continuously elevating the quality and impact of work produced

Required qualifications, capabilities, and skills

Formal training or certification on marketing creative concepts and 10+ years applied experience
Extensive experience in a senior creative leadership role such as Senior Art Director, Creative Director, or equivalent within a creative agency or in-house design studio
Demonstrated ability to lead and develop multi-disciplinary creative teams, including experience managing, mentoring, and growing talent in an international or multi-market context
Proven track record of delivering brand, campaign, social, and digital creative work at scale, supported by a strong portfolio evidencing visual design excellence and brand stewardship
Deep expertise in creative strategy, with the ability to translate complex business and marketing objectives into compelling, audience-focused creative solutions
Proficiency with industry-standard creative tools, including Figma and the Adobe Creative Suite
Exceptional communication and presentation skills, with the ability to articulate creative vision and rationale persuasively to senior and cross-functional stakeholders
Demonstrated ability to manage multiple projects simultaneously in a fast-paced, agile environment, with meticulous attention to detail and strong project management practices
Solid understanding of accessibility standards and legal and regulatory requirements applicable to creative and marketing materials across multiple markets

Preferred qualifications, capabilities, and skills

Experience leading creative work across multiple international markets, with particular familiarity with UK and European consumer audiences
Knowledge of emerging technologies and trends within the marketing and creative landscape, including AI-assisted design tools and evolving digital content formats
Experience working within or alongside financial services brands, with an understanding of the regulatory and compliance context for marketing communications
Demonstrated ability to bridge brand and product experience, collaborating with user experience, research, and content design disciplines to create cohesive and consistent customer journeys
Bachelor's degree in Graphic Design, Visual Communications, Marketing, or a related field, or equivalent professional experience

Come and lead the Creative Studio within JP Morgan Chase in the UK, driving best-in-class creative work across our two core brands, Chase and JP Morgan Personal Investing.

Full Job Description

Location: LONDON, United Kingdom

If you are a visionary leader who thrives on building high-performing teams, advocating for bold ideas, and delivering work that truly moves people, we want to hear from you.

Job responsibilities

Lead and inspire a multi-disciplinary team of designers and copywriters, cultivating a strong collaborative culture across an international, multi-market Creative Studio
Define and drive creative direction across all channels and formats including social, digital, display, email, video, print, television, radio, and event branding ensuring alignment with brand guidelines and business strategy
Own the full creative lifecycle, from initial brief and concept development through to final production and sign-off, maintaining the highest standards of quality at every stage
Collaborate closely with Brand, Marketing, Product Design, Research, and Content teams to align brand expression with product experience and evolving customer needs
Direct and manage relationships with external agency partners across the UK and Germany, providing clear creative direction and ensuring all outputs meet brand and quality standards
Communicate creative concepts and design rationale with clarity and conviction to senior stakeholders, including the Chief Marketing Officer and market CEOs
Champion firmwide accessibility standards across all creative outputs, ensuring every deliverable meets required guidelines
Monitor emerging creative trends, technologies, and consumer media behaviours across financial services and adjacent industries, bringing innovative and forward-thinking approaches to the studio
Ensure all creative materials comply with relevant legal, regulatory, and compliance requirements across all applicable markets and channels
Build and sustain strong working relationships with internal stakeholders and external partners, providing effective creative guidance and continuously elevating the quality and impact of work produced

Required qualifications, capabilities, and skills

Formal training or certification on marketing creative concepts and 10+ years applied experience
Extensive experience in a senior creative leadership role such as Senior Art Director, Creative Director, or equivalent within a creative agency or in-house design studio
Demonstrated ability to lead and develop multi-disciplinary creative teams, including experience managing, mentoring, and growing talent in an international or multi-market context
Proven track record of delivering brand, campaign, social, and digital creative work at scale, supported by a strong portfolio evidencing visual design excellence and brand stewardship
Deep expertise in creative strategy, with the ability to translate complex business and marketing objectives into compelling, audience-focused creative solutions
Proficiency with industry-standard creative tools, including Figma and the Adobe Creative Suite
Exceptional communication and presentation skills, with the ability to articulate creative vision and rationale persuasively to senior and cross-functional stakeholders
Demonstrated ability to manage multiple projects simultaneously in a fast-paced, agile environment, with meticulous attention to detail and strong project management practices
Solid understanding of accessibility standards and legal and regulatory requirements applicable to creative and marketing materials across multiple markets

Preferred qualifications, capabilities, and skills

Experience leading creative work across multiple international markets, with particular familiarity with UK and European consumer audiences
Knowledge of emerging technologies and trends within the marketing and creative landscape, including AI-assisted design tools and evolving digital content formats
Experience working within or alongside financial services brands, with an understanding of the regulatory and compliance context for marketing communications
Demonstrated ability to bridge brand and product experience, collaborating with user experience, research, and content design disciplines to create cohesive and consistent customer journeys
Bachelor's degree in Graphic Design, Visual Communications, Marketing, or a related field, or equivalent professional experience

Come and lead the Creative Studio within JP Morgan Chase in the UK, driving best-in-class creative work across our two core brands, Chase and JP Morgan Personal Investing.

Director, Creative Studio

Full Job Description

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