Location: Newark, DE, United States

Make a direct impact on how we identify, reduce, and prevent risk across our business. In this role, you will shape a stronger control environment by partnering with stakeholders, using data to spot trends, and implementing practical improvements. You will join a team that values collaboration and continuous improvement, with opportunities to grow your leadership and influence. Your work will help protect our customers, our colleagues, and the firm.

As a Control Manager within our Control Management team, you will be part of a team overseeing the governance and oversight of JPMorgan's global Client Tax Operations (CTO), within the Commercial Investment Bank (CIB) business. You will support the assessment of operating models and risk management controls, engage with stakeholders to mitigate operational risk, and participate in data management initiatives to enhance data-driven decision-making. You will use strong data and technology literacy to interpret business needs, identify trends, and drive solutions that improve how we manage risk. You will help oversee anti-fraud and cybersecurity measures that protect operations from evolving threats. You will lead and develop a diverse team, reinforcing operational excellence and continuous improvement. You will collaborate closely with internal stakeholders to drive shared outcomes and uphold integrity across the business.

Job responsibilities

• Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
• Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.
• Oversee the implementation of anti-fraud and cybersecurity measures, ensuring the protection of our operations and safeguarding against potential risks.
• Manage a diverse team, fostering a culture of continuous improvement and operational excellence, and ensuring alignment with operational policies and precedents.
• Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.

Required qualifications, capabilities, and skills

• Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to seven or more years of experience.
• Capability to implement anti-fraud strategies and cybersecurity measures to safeguard business operations, ensuring robust control environments.
• Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.
• Expertise in leading diverse teams, fostering a culture of continuous improvement, and aligning team performance with operational policies and precedents.
• Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.
• Strong project management skills and a commitment to operational excellence.