At ING, were reimagining what banking feels like simpler, smarter, and unmistakably human. As a Senior Product Designer, youll play a pivotal role in shaping how millions of Australians experience our digital ecosystem every day. This is a hands-on, highly collaborative role where you'll design intuitive, mobile-first experiences and tackle complex customer challenges across a broad range of banking products and services. From consumer lending and mortgages to digital platform experiences, conversational banking, insurance, and super, you'll help create seamless experiences that make managing money simpler and more rewarding for our customers.

Youll be part of our Digital Tribe, partnering with product managers, engineers, and design leaders to push boundaries, experiment boldly, and bring big ideas to life. Beyond producing beautiful and functional designs, youll influence strategy, mentor designers, drive humancentred thinking, and help shape INGs design direction for the future. If you thrive in environments where autonomy, creativity, and purpose come together, this is your next big move.

What youll do

• Drive endtoend experiences across mobile and digital platforms, from Discovery, Research and ideation to prototyping, usability testing and delivery.

• Collaborate closely with Product, Engineering, Brand, and Digital stakeholders to create simple, seamless and mobilefirst digital experiences.

• Develop and communicate design concepts, rationale, and customer insights that influence product direction.

• Champion humancentred design across the organisation, advocating for quality, accessibility, and consistency.

What were looking for

• Deep expertise in Figma, prototyping, humancentred design, and information architecture.

• 5+ years of experience designing digital products and experiences, with a portfolio that demonstrates strong craft, strategic thinking, and measurable outcomes.

• Strong communicator with the ability to influence stakeholders and bring others on the design journey.

• Someone who thrives in fastpaced, agile environments while still delivering highquality work.

• Passion for creating positive customer impact and for doing things differently, the ING way.

• Experience with motion design or design tokens would be a plus. 

Whats in it for you?

• Discounted ING Health Insurance

• An additional Rest Day to support your wellbeing

• An IMPACT day to volunteer on approved sustainability activity
  

About Us

At ING, were all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether youre taking ownership of exciting projects, thinking outside the box, or working with global colleagues, youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, youll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if youre interested but dont meet all the criteria, we encourage you to apply. Were invested in fostering a diverse and inclusive workplace (opens in new window) where everyone feels like they belong. Were your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply  

Sound like your kind of vibe? We cant wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australias most recommended bank according to RFI Globals Consumer Atlas Survey, JanuaryJune 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Saikat Dastidar at Saikat.dastidar@ing.com (opens in new window)

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com (opens in new window)

Applications close 3rd September