
at ING Bank
OtherPosted 2 days ago
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**Data Analyst - Communications Orchestration and Reporting** Drive business insights through data analysis, transforming complex information into actionable recommendations. Collaborate cross-functionally to measure campaign performance, optimize communication strategies, and influence decision-making. Leverage advanced SQL, Tableau, and Python/R for data wrangling, analysis, and visualization. Minimum of 3 years' experience in data analytics roles supporting campaigns, communication, marketing, or CRM environments. Outstanding analytical, stakeholder management, and communication skills are a must.
- Compensation
- Not specified
- City
- Sydney
- Country
- Australia
Currency: Not specified
Full Job Description
Are you passionate about turning complex data into meaningful business insights?We'relooking for a commercially mindedData Analystto partner with Product, Marketing and Customer teams to measure campaign performance, optimise communication strategies and influence decision-making through data-driven recommendations.
This role sits at the intersection of analytics, campaignmanagementand stakeholder engagement, requiring someone who can confidently analyse data, tell compelling stories throughvisualisationandadvisethe business on what actions to take based on robust statistical evidence.
What You'll Do
Analyse and integrate data from multiple sources to measure campaign performance, customerengagementand communication effectiveness.
Perform complex data wrangling, cleansing and transformation to deliveraccurate,reliableand actionable insights.
Develop dashboards and data visualisations that bring data to life and help stakeholders understand performance trends and opportunities.
Present insights and recommendations to Product Owners, Marketingteamsand senior stakeholders, clearly communicating how campaigns are performing.
Use statistical analysis to advise on campaign strategy, targeting and communication parameters, including recommendations on why initiatives should or should notproceed.
What We're Looking For
Proven experience in data analytics roles supporting campaigns, marketing, customercommunicationsor CRM environments.
Advanced SQL skills, strong Tableau (or similar visualisation tool) experience, andproficiencyin Python,Ror another scripting language.
Excellent technical capability in data wrangling, analysis and working with large, complex datasets from multiple sources.
Strong statistical and analytical skills, with the ability to translate findings into practical commercial recommendations and influence decision-making.
Exceptional communication and stakeholder management skills, with experience partnering across Product,Marketingand business teams to deliver data-driven outcomes.
Ifyou'resomeone who enjoys combining technicalexpertise, data storytelling and commercial influencetoshape customer communications and drive better business outcomes,we'dlove to hear from you.
Whatsin it for you?
Discounted ING Health Insurance
AnadditionalRest Day tosupport your wellbeing
AnIMPACT dayto volunteer onapproved sustainability activity
About Us
At ING,wereall about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communitieswereproud to support. Joining ING means stepping into an environment where your individualityisntjust welcomed -itscelebrated.Wevebuilt a culturethatsfun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.
Whetheryouretaking ownership of exciting projects,thinking outside the box, or working with global colleagues,youllfind ING is the kind of place where growthisntjust a possibility;itsa promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace,youllfeel the difference in how we value and champion our people.
We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, ifyoureinterested butdontmeet all the criteria, we encourage you to apply.Wereinvested in fostering adiverse and inclusive workplace( opens in new window)where everyone feels like they belong.Wereyour allies in helping you do your thing during the recruitment process, so let us know if yourequireany support or adjustments when you apply. Let us know ifyoudlike tochatwith anLGBTQ+Confidential contact.
Soundlike your kind of vibe? Wecantwait to hear from you!
(One last note: Weoperateusing a direct talent sourcing model, sonoagency introductions,please.)
ING is Australias most recommended bank according to RFIGlobalsConsumer Atlas Survey, JanuaryJune 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.
Needmore?
ContactSkye Griffithsonskye.griffiths@ing.com( opens in new window)
Applications close17th July
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