Dev Engineer (ING) with Incident Support

Deliver secure, reliable, and highquality backend services in line with ING engineering standards, while ensuring fast and effective incident resolution. Operates within a squad (Agile/Scrum), contributes to the Chapter for craftsmanship, and collaborates across tribes and platform teams.

Key Responsibilities

Build & Deliver (Dev)

• Design, implement, and maintain microservices with Java (11/17+) and Spring Boot (Web, Data, Security).
• Write clean, testable code; apply TDD/BDD and maintain adequate unit/integration/E2E coverage.
• Contribute to architecture and NFRs (performance, reliability, security, privacy by design).
• Participate in refinement, planning, reviews, and retros; actively groom technical debt.

Run & Incident Support (Ops)

• Participate in oncall / standby for P1/P2; collaborate with Major Incident Management (MIM) when needed.
• Triage and resolve incidents using observability (Azure App Insights, Kibana/Elastic, Grafana) and log/trace correlation.
• Perform RCA (Root Cause Analysis), document postmortems, and create structural improvements (Problem Management).
• Ensure robust runbooks, alerting SLOs/SLIs, and error budgets aligned with squad KPIs.

CI/CD & Platform

• Build/maintain Azure DevOps YAML pipelines for build, test, security checks, and deploy.
• Integrate with artifact repositories, Key Vault, feature flags, and environment config.

Risk, Security & Compliance (ING context)

• Adhere to ING IT Controls, Risk (NFR) and Compliance guidelines (e.g., segregation of duties, 4eyes where applicable).
• Apply secure coding standards, secrets management, vulnerability remediation, and dependency governance.
• Ensure change management discipline (e.g., proper work items, approvals, traceability).
• Keep documentation current (system design, data flows, DPIA input where relevant).