The opportunity: Relationship Manager Permanent contract GCB 5

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

Being part of HSBC in Luxembourg, youll help evolve and grow our corporate and institutional business. Do you have a good understanding of transaction banking products? Are you comfortable with onboarding, KYC and CDD processes? Do you have experience in a client facing role?

If you answered yes to any of these questions, we want to hear from you!

What you will do:

Reporting to the Head of Banking, you will be responsible for managing and growing a hybrid client portfolio covering:

• GRM-covered relationships (supporting and, where applicable, co-managing selected strategic relationships in partnership with the Global Relationship Manager), and
• GNB Global Network Banking (Luxembourg and Continental Europe booking needs), including onboarding and ongoing relationship management.

You will focus on delivering sustainable revenue growth through the sale of transactional banking products booked in Luxembourg and Continental Europe, notably Cash Management (GPS) and Securities Services (SSv), as well as identifying opportunities across Global Markets (GM), Credit & Lending, and Asset Management.

In this role, you will (but not limited to):

• Manage and grow revenues from the assigned hybrid portfolio (GRM-supported and GNB inbound corporate clients), including identifying cross-sell opportunities and supporting new client acquisition where relevant.
• Act as a key point of contact for day-to-day relationship coverage for designated clients, ensuring a consistent client experience across GRM, GNB and product partners.
• Support Global Relationship Manager (GRM) on selected strategic relationships by coordinating local execution in Luxembourg/Continental Europe (e.g., product delivery, pipeline tracking, client service issues, and internal stakeholder alignment).
• Cover GNB inbound corporate relationships end-to-end, including client engagement, solutioning, and coordination of onboarding and account maintenance activities.
• Take ownership of onboarding, KYC/CDD, periodic reviews and renewals, working closely with internal teams to ensure timely completion and high-quality submissions.
• Support credit-related activities (where applicable) and regularly monitor the portfolio and generate quality assets by utilising appropriate risk management tools, ensuring alignment with HSBCs risk appetite and pricing appropriately for risk.

You should apply if you have:

• Relevant experience in a client-facing relationship management role, ideally with exposure to global coverage models (e.g., GRM/local coverage) and international stakeholders.
• Strong business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues.
• Ability to interact with Corporate and Institutional customers; product knowledge of credit experience of writing draft credit applications and performing credit analysis is an advantage.
• Solid knowledge of onboarding, KYC and CDD processes, with a track record of driving timely completion across multiple stakeholders.
• Good knowledge of transaction banking products, primarily Cash Management and Payment Solutions (GPS), Securities Services (SSv) and Global Markets (GM) products.
• Strong IT skills to produce quality presentations and other material for client meetings/pitches (Excel, PowerPoint etc.) and strong written and spoken communication skills in English - knowledge of French or German is not mandatory but can be an asset.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What youll get in return:

HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.

We offer a comprehensive and competitive package of benefits usually covering health support, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.

HSBC has been certified Top Employer 2026 in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Ireland, Luxembourg, The Netherlands, Poland and Spain.

If youre looking for a career where you will be respected as an individual and valued for the contributions you make, please visit our career page, and discover how diversity drives our success.

Being open to different points of view is important for our business and the communities we serve. At HSBC, were dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Please note that every selected candidate will have to provide us with a valid criminal record check in due time.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. For any GDPR request, please send it to: lux.data.privacy@hsbc.com

For further information on building your career at HSBC, please visit: www.hsbc.com/careers

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