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Posted 13 days ago

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**Mortgage Business Service Officer** manages crucial stages of mortgage loan processes, ensuring operational excellence and enhancing customer service. Key responsibilities include loan document review, drawdown, customer maintenance, repayment, account closure, and proof issuance. Required is a business-related degree, substantial experience in lending operations, proficiency in MS-Office (Excel), strong analytical skills, risk awareness, independent work ethic, and excellent customer service. Must hold an Internal Control License.

Compensation: Not specified
City: Not specified
Country: Not specified

Full Job Description

Group Chief Operating Office is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Group Chief Operating Office combines global expertise and technology to help keep us ahead of the competition.

People responsibility: N
Report to : Mortgage Business Services Manager

Mortgage loan related process, including Loan Document Review, Loan Drawdown Process, Customer Maintenance Services, Repayment Process, Loan Account Closure, Loan Related Proof Issuance.

Bachelor degree or above, major in Business relevant field.
With years relevant experience in secured or unsecured lending operation process / repayment transaction wide experience related.
Familiar with MS-Office, especially for Excel.
Solid analytical, process streamlined, and risk awareness sense and skills will be better.
Able to work independently, under pressure, with minimal supervision and against multiple deadlines, Service Level Agreements.
Able to demonstrate enthusiasm and rapid learning capability.
Good communication and provide excellent customer services to customers/colleagues with professional and delivered and performed efficiently and professionally in the bank.
Need be able to take job rotation within the department.
Highly motivated with a positive and pro-active attitude, to get familiar with different system, understanding objectives and to setting priorities to get jobs done efficiently and effectively.

Internal Control License () is required.

Applicants passing resume screening will be notified for interview and next steps. There will be no further notification or message for applicants either not qualifying for or not being selected for the position applied.

Full Job Description

People responsibility: N
Report to : Mortgage Business Services Manager

Mortgage loan related process, including Loan Document Review, Loan Drawdown Process, Customer Maintenance Services, Repayment Process, Loan Account Closure, Loan Related Proof Issuance.

Bachelor degree or above, major in Business relevant field.
With years relevant experience in secured or unsecured lending operation process / repayment transaction wide experience related.
Familiar with MS-Office, especially for Excel.
Solid analytical, process streamlined, and risk awareness sense and skills will be better.
Able to work independently, under pressure, with minimal supervision and against multiple deadlines, Service Level Agreements.
Able to demonstrate enthusiasm and rapid learning capability.
Good communication and provide excellent customer services to customers/colleagues with professional and delivered and performed efficiently and professionally in the bank.
Need be able to take job rotation within the department.
Highly motivated with a positive and pro-active attitude, to get familiar with different system, understanding objectives and to setting priorities to get jobs done efficiently and effectively.

Internal Control License () is required.

Mortgage Business Service Officer

Full Job Description

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Full Job Description

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