We are currently seeking a high calibre professional to join our team as a Manager, Private Banking (12 months fixed term contract).

In this role you will:

Transaction Verification

• Review and process payment and securities transfer orders
• Reject transactions for corrections where required
• Support daily processes, control checks, and ad-hoc requestsError Resolution
• Identify discrepancies, operational errors, and policies breach
• Provide clear guidance and practical solutions to Front Line in line with procedures and policies

Stakeholder Communication

• Liaise with internal clients and downstream operations
• Engage stakeholders to gather requirements, running training and complete post reviews
• Review business initiatives to identify gaps and manage feasibility

Risk Control

• Verify clients transfer documents to ensure adherence to internal controls and regulatory guidelines.

Process Improvement

• Participate in user testing, process evaluation, documentation (including process flows, procedures, progress updates, and project materials).
• Recommend and help deliver improvements (process, system, and risk changes)
• Drive workflow enhancements, automation, and risk-reduction strategies

Reporting

• To prepare MI, regulatory reports, and ad-hoc reporting as needed

To be successful you will need:

• Experience in a checking/authorization role (payment or securities transfer preferred)
• Solid understanding of banking products, operation processes, and risks and controls fundamentals
• Comfortable multitasking: quick to learn and adaptable
• Performs well in a fast-paced, changing environment
• Strong interpersonal and communication skills
• Bachelors degree (or equivalent)
• Proficiency in English and Chinese, both written and spoken
• Knowledge of Microsoft office skills is a plus