The opportunity: IT Business Analyst

Being part of HSBC in Israel, youll help evolve and grow our business.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 70+ countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper. HSBC innovation is a division of HSBC, focusing on innovative companies in the tech and life science sectors in various stages.

In this role you will:

• Analyze, characterize, and design of the software changes in the organization, including defining change requirements and preparing Business Requirement Document (BRD) for local systems amendments (translate requirements into a clear delivery plan by producing user stories, process maps, data flows & project exit criteria)
• Be responsible for analyzing and documenting business requirements via common market tools (JIRA, RTC, Confluence, Solution design documents, etc.), creating user stories for the developers (including UML modelling)
• Coordinate local stakeholders tasks and assignments, work with the project manager and business stakeholders, report local issues risks and gaps
• Lead local processes and changes in existing systems and implement new systems and applications while collaborating with internal interfaces (users / technology owners and other business entities) and external suppliers (in Israel and abroad)
• Lead independently many topics simultaneously and accompaniment of End-to-End processes including testing with local government authorities.
• Follow-up development projects with the development teams, tests and business users
• Work with government teams on new regulatory projects characterizations, specifications and testing coordination

You should apply if you have:

• Bachelor's degree (B.A) in Computer Science
• Previous proven experience as an IT BA in a financial institution and in cloud computing Microsoft Azure
• Fair understating of the Agile methodology
• Fair understating of the AI tools (i.e. ChatGpt and Claude)
• Experience in writing and maintaining a programming language (VB, SQL, etc.) - an advantage
• A strong Business Analyst skill set with exposure to change management, process mapping, stakeholder management and process improvement
• Excellent soft skills in communication, problem solving and solution creation
• Ability to learn quickly
• High service consciousness and good interpersonal skills
• Ability to analyze complex processes, manage time and multiple and parallel tasks
• Responsible, diligent and having good organization skills
• Fluent business English and Hebrew
• Living in Israel

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What youll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

Well help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University

You can work your way and will have a say in when, where and how you and your team flexibly work together

Youll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices

Youll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

Being open to different points of view is important for our business and the communities we serve. At HSBC, were dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers