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Posted 10 days ago

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**Head of Markets & Securities Services Operations**: Lead operational strategy for MSS businesses. Ensure client satisfaction, efficient operations, and risk mitigation, while supporting new product implementations. Drive team collaboration and high morale. Requires 8+ years in finance operations, strong product knowledge, managerial experience, and exceptional communication skills.

Compensation: Not specified
City: Not specified
Country: Not specified

Full Job Description

Responsibilities:

Support strategic development of MSS businesses
Client Servicing, Management & Retention
Ensures error-free and efficient operations across all products and clients
Adopts best practices across MSS products and client segments from other markets
Monitor new products in the market and ensures that the operations can support changes/ new products in the market
Support new product and client implementation
Manages operational risk, including its identification, assessment, mitigation and control, loss identification and reporting
Creates environment for effective team work and maintaining high team morale / job satisfaction

Qualifications:

8+ years of experience in the finance industry, ideally in operations supporting investment banking or securities services business.
Strong product knowledge and understanding on clients requirement and industry practices.
Experience in managerial role(s).
Strong Communication Skills; ability to articulate complex issues concisely and in clear language.
Ability to identify, manage and mitigate risk effectively; strong awareness on conduct-risk and other Non-financial risk elements applicable to Operations.
Strong problem solving capability, able to multi-task well under pressure and in times of ambiguity. Organized with systemic approach to programme execution.
Experienced people management and organization skills.
Experience in working with a wider group of stakeholders including Front Office, Product Control and Technology.
Experience in managing regulators, vendors and other external stakeholders.

Full Job Description

Responsibilities:

Support strategic development of MSS businesses
Client Servicing, Management & Retention
Ensures error-free and efficient operations across all products and clients
Adopts best practices across MSS products and client segments from other markets
Monitor new products in the market and ensures that the operations can support changes/ new products in the market
Support new product and client implementation
Manages operational risk, including its identification, assessment, mitigation and control, loss identification and reporting
Creates environment for effective team work and maintaining high team morale / job satisfaction

Qualifications:

8+ years of experience in the finance industry, ideally in operations supporting investment banking or securities services business.
Strong product knowledge and understanding on clients requirement and industry practices.
Experience in managerial role(s).
Strong Communication Skills; ability to articulate complex issues concisely and in clear language.
Ability to identify, manage and mitigate risk effectively; strong awareness on conduct-risk and other Non-financial risk elements applicable to Operations.
Strong problem solving capability, able to multi-task well under pressure and in times of ambiguity. Organized with systemic approach to programme execution.
Experienced people management and organization skills.
Experience in working with a wider group of stakeholders including Front Office, Product Control and Technology.
Experience in managing regulators, vendors and other external stakeholders.

Head of Markets & Securities Services Operations

Full Job Description

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Full Job Description

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