If youre looking for a career where you can make a real impression, join our Global Capability Network and discover how valued youll be.

We are currently seeking an experienced professional to join our team in the role of

Enterprise Learning Lead

Role purpose
Design end-to-end learning solutions across the organisation for multiple business verticals in Global Capability Network, Mexico. Youll use strong influencing and stakeholder management skills to drive complex learning assignments and deliver key strategic priorities that help achieve Enterprise Learning goals for the site.

What'll you do

• Partner with HSBC business leadership, Enterprise Learning, HR and global functions to define and implement sustainable strategic learning initiatives aligned to business strategy and HR/People priorities
• Design, develop and deliver end-to-end learning solutions that build leadership and behavioural capabilities and support business outcomes
• Lead data analysis to build an advanced understanding of learning consumption and measurable impact and provide reporting to relevant stakeholders
• Track learner compliance with mandatory and recommended learning requirements including onboarding training
• Ensure HSBC policies, programmes and guidelines are followed and manage exemptions and exceptions when required
• Provide functional expertise to identify, research and resolve complex problems
• Independently execute and operationalise development programmes and processes
• Use learning measurement and analytics to assess efficiency and effectiveness ensuring key learning metrics are measured, published and used in decision making
• Ensure practices and procedures are followed and training materials remain compliant with HSBC and regulatory standards
• Monitor learner progress to achieve required proficiency in line with desired results
• Drive strategic learning initiatives that streamline processes management information (MI) and reporting to support audit preparedness
• Act as a performance improvement consultant by analysing needs, shaping solutions and executing strategies to build leadership capability across roles
• Develop and sustain a high-touch learning culture and enable a consistent approach to development
• Manage L&TD investment through planning budgeting forecasting and vendor management
• Oversee delivery of learning and capability development programmes through collaboration with Technical Learning Teams

What you'll need to succeed

• A degree in any discipline with 4-5 years of experience in Learning and Talent Development with a strong track record of establishing credibility and delivering results
• Experience managing processes and practices in a matrix environment
• Ability to make rational decisions and navigate complex scenarios with minimal guidance or supervision
• Exposure to programme design and content development
• Proven project and change management experience with a strong focus on delivery
• Strong focus on internal staff development and driving process efficiencies
• Senior stakeholder engagement skills including influencing and conflict resolution
• Strong communication skills including the confidence to deliver or develop presentations and proposals
• Experience working in fast paced environments with a solution-focused mindset and the ability to balance quality with a practical MVP good enough approach
• A demonstrable passion and personal commitment to supporting colleague mindfulness awareness education and practice with a continuous improvement mindset
• Strong team leadership skills with the ability to help teams form bond and deliver at pace including creatively sourcing resources to meet priority needs

Youll achieve more when you join HSBC!
At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Electronic Data Processing (Mxico) Private LTD