If youre looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

Were one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

Our Global Private Banking business provides banking, investment and wealth management solutions to help high net worth clients and their families achieve their ambitions. We also advise on topics including wealth planning, alternative investments and family governance. And our experts in philanthropy support clients in their objectives to have a positive impact on society. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

We are currently seeking a motivated individual to join our team as a Client Service Executive. In this role you will be responsible for managing the processes associated with client transactions including new account openings, securities transactions, payments, general account maintenance, customer account changes and account closings. You will provide support to the High Net Worth Relationship Management team in delivering high quality client service to customer base. Responsible for managing the processes associated with client transactions.

As an HSBC employee in the UK, youll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role youll:

• Attend face to face and virtual client meetings as requested by the Relationship Manager.
• Ensure that any data input is dealt with in a timely manner and in correct and consistent format.
• Process all payment and transfer requests in accordance with procedures and within given timescales.
• Act as first point of contact for queries regarding credit and debit cards and secondary client contact for all other enquiries.
• Take prompt and appropriate action to address client feedback/complaints.

To be successful in this role you should meet the following requirements:

• Demonstrated track record of providing excellent client service to High Net Worth Individuals within a Private Banking essential
• Proven ability to communicate with senior business stakeholders.
• Experience of working in a dynamic, pressurised environment.
• Excellent time management, well organised and ability to prioritise.
• Ability to work under pressure and stick to tight deadlines, while maintaining high level of accuracy and attention to detail.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, were dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.