GCB 5

Principal Responsibilities

• Provide high-touch trading advisory and high-touch trade execution services to HNW and high-value, frequent-trading brokerage clients.
• Deliver against the financial and non-financial performance objectives set by the Company.
• Provide clients with Investment Services & Advisory (IS&A) insights, market commentary and analysis, as appropriate.
• Ensure delivery service is aligned to HSBC internal standards and complies with all applicable regulatory and conduct requirements.
• Expand the client base and drive business development through effective internal collaboration, including with GPB and Premier Elite.
• Support the execution of growth strategies and delivery of key business initiatives.
• Perform Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) in accordance with policy; maintain strong client relationships and identify opportunities to refer clients to other HSBC products and services.
• Work on a shift basis and provide coverage on public holidays in accordance with team arrangements and business requirements.
• Support the Team Head with ad-hoc duties, including assisting with the handling of customer complaints where required.

Qualifications

• University degree qualified, preferably in business administration or finance discipline
• Holder of SFC Type 1, 2, 3 and 4 licences
• Strong customer mind-set and high commitment to service excellence
• Solid experience in securities, and/or hotline customer services
• Good knowledge of investment products provided by the bank or retail brokerage firms would be an advantage
• Adaptability and flexibility to respond quickly to changing priorities
• Self-motivated and pragmatic with ability to work independently and under pressure
• Strong analytical skills and problem solving skills
• Excellent command of both written and spoken English and Chinese, including Cantonese and Mandarin

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to (Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks).

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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