at Harvey Nash

Recruitment Agencies

Posted 6 days ago

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**Service Delivery Analyst (UK, Existing Contractor)**: Monitor and enhance IT services. Key responsibilities involve service-level agreement (SLA) management, incident tracking (e.g., using Jira), problem-solving, and stakeholder communication. Required: 3+ years in IT service delivery, strong analytical skills, and experience with ITSM tools (e.g., ServiceNow). Familiarity with ITIL/Agile methodologies preferred.

Compensation

Not specified GBP

Currency: £ (GBP)

City

Not specified

Country

United Kingdom