Investment Banking
Posted 4 days ago
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**Tier 1 Service Desk Contractor**: Support end-users remotely, troubleshooting hardware, software, and network issues. Key responsibilities involve handling tickets, providing quick resolutions, and escalating complex cases. Required skills: strong customer service background, proficient in Windows OS, MAC OS, and basic troubleshooting. Experience: 1-3 years in a similar role. Familiarity with ticketing systems (JIRA), remote desktop tools (TeamViewer), and ITIL framework is beneficial.
- Compensation
- Not specified
- City
- Chicago
- Country
- United States
Currency: Not specified
